Upon our arrival at the Swan Inn we managed (eventually) to attract the attention of a young man who appeared to be an employee and we explained that we had a reservation to stay for three nights.
Again, eventually, we were shown up some flights of stairs.
At 64 and only 5ft tall I was visibly struggling with my luggage and so was a little disconcerted that the aforementioned young man strolled effortlessly ahead burdened only by a set of keys.
He stopped at the top, handed over said keys and immediately departed without so much as a backward glance.
Upon entering the room we were somewhat taken aback by the sight of an unmade queen bed with some dirty mugs on the bedside table. This clearly wasn’t the twin beds we had booked, but hey, anyone can make a mistake! back down the stairs went my daughter and explained the problem to the same young man.
He handed her another set of keys and gave an alternative room number, but this time, didn’t bother with the unnecessary exertion of accompanying her. The second room was equipped with twin beds and on a cursory inspection appeared to be guest ready, ie the beds were made and there were no dirty cups. The door lock didn’t seem to work, but hey, it’s an old Inn, nowhere is perfect.
We dumped our luggage and left for a prearranged appointment. We left the door unlocked as we really couldn’t make it work.
On our return at around 8.30 pm we began to realize with mounting horror the real condition of our room. Please see attached picture