圣塞巴斯蒂安海滩

I arrived at the hotel at 7am getting off an overnight bus from Madrid. I rang the bell three times before getting in as no one answered it. The first thing the reception talked about was me ringing the bell repeatedly and Chinese people being impatient. I tried to tell him I rang the bell twice but no one answered. He didnt listen and his attitude was extremely unfriendly. I tried to check in but he said he could not do it until 1pm. I tried to ask for clarification as it says on hotels.com that the hotel is available for 24 hours check in. he did not care to explain and said he could only do it at 1pm. When I requested to leave my luggage there and come back later, he insisted that I had to apologize for ringing the bell for too long before keeping my luggage. I apologized under the circumstances, but he said,' Oh no, I am very sorry. As your servant, I should have answered the bell in 3 seconds when you rang the bell. I should also prepare your room a night earlier for you to check in at 7.' (exact wordings) I felt like he was mocking me and I felt really bad. He was not trying to help at all. While the room was alright, I will definitely not stay here again. Such an awful experience. Ps, my friend checked-in a night earlier at 1am, rang the bell a few times before being answered. The same staff asked them to sit in the waiting area for half an hour before checking them in because they rang the bell repeatedly. Just overall bad attitude from the staff.

飯店乾淨、房間空間頗大、接待人員親切、位置離大眾交通(公車站)有段距離但尚可接受，整體而言下來，感覺不錯

Great location at Barcelona city centre. Surrounding with lots of restaurants, we can have dinning, shopping at the Passeig de Gracia by walk. And just few stations by taking metro to get to the attractions. We were staying at the 4-bedroom apartment for 7 nights. It is the most spacious apartment we have ever stayed. It is fully equipped and clean. And made my family have a perfect stay in Barcelona. I definitely will recommend this to others and stay here again.