9.2/10 Wonderful! (1,008 reviews)
Let me start by saying I stayed at The Brix hotel approximately 2 weeks before I gave Hyatt a try and I thought I would get the same experience or better plus the view of the water which is something I truly love. Unfortunately, I left feeling like I should’ve lowered my expectations.
I must say the food at Hyatt was amazing, I throughly enjoyed it, but I wish I could say the same for the rest. I had to check out early due to all the noise that resides and is promoted within this hotel.
From the renovations which may be warranted since the room I was given had an aged and underlying frowsy odor to it; to the children running back and forth which I could hear above my head from the upper room—which I called to complain about and front desk said they would send security to handle it and they did, thankfully; to the parties every night I was there from Thursday and drums early Saturday morning which was my last straw. I love a tassa drum but not to wake me up in the morning.
Though the pool area was lovely with the infinity edge-like pool overlooking the ocean, the couch by the kids area looked worn, and the harbor activities at both ends of the hotel taints the experience.
This is a party hotel not one for peace and relaxation. For the perception the name carries, I expected more but it left me feeling like I paid for a low class experience with a high price tag. Perception was not reality and the consideration was lacking. The Brix will be my choice moving forward.
Reviewed on Nov 22, 2025
