“The entire experience was wonderful with extremely helpful staff who were
friendly and knowledgeable. With access to nearby transportation which was
convenient for traveling to most locations and with great shopping especially
the mall and bank within walking distance made staying at the hotel a pleasure.
Definitely recommend staying there”
“Booking a hotel was easy, only one of the front desk staff were friendly and inviting.. we asked for water and was told u get the 2 mini bottles complimentary. 5 for each there after.. breakfast was to be included went down sat and sun, was told Monday no breakfast, Tues we asked since it waa to be included then the receptionist said we dont have b/c we r not busy but u can order if you'd like off the menu..concearge was super nice, and so willing... beds were made,towels changed room left……
“The staff was very pleasant, that's the only positive. This hotel should be totally demolish and rebuild. The rooms are outdated, the walls were so thin and the cieling being high made it seem the guest in the other rooms were talking to you. There was a event close by, were when the music was playing it was vibrating the whole room..many of the guest had to vacate that day as it was too much to deal. The hotel did not inform guests of the disturbance prior to booking.”
“Front desk charged me an extra $30 USD for my husband. After paying he asked which way we should go to find the room she said I'm talking to her since she is the one rented the room. That was so rude and disrespectful I couldn't even react I was so in shock. Very ignorant and rude of her first time in Trinidad and that is one experience I won't forget. Now I see what my husband was talking about.”