“I booked this hotel because the Expedia listing advertised a 24-hour airport shuttle, which was essential since I was traveling internationally with my children. After booking, I was told there was no shuttle service and that I would have to find and pay for my own taxi. When I pointed out that the listing still advertised the shuttle, the owner admitted the information had not been updated since COVID but continued to justify it instead of correcting the listing. Advertising a service that is……
“Firstly I was given acroom to the far end of the floor that seemed like a converted storage room. The lighting was bad in the corridor couldn't see the open the door. I was relocated to another room that smelled better and had a shower curtain only to realize their was no water in the shower and was relocated to the first initial room. The next night the ceiling started leaking. The restaurant and bar was closed by 9pm. For a main hotel directly outside the airport, the decor was not modern, the……