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"We had a really bad experience at Mercure Rouen Centre Cathedrale. The service in the restaurant was among the worst we have seen in all our life. In the end when paying the bill the guy had the cheek to ask us we wanted to sign a separate bill for the tip as he could not add the tip to the main bill! We firmly and politely said no. That experience just ruined our whole stay and we cannot give any better marks than what we have done. We would appreciate it if the hotel could reply and include an e-mail address to a manager to whom we can send a more detailed feedback of our experience."

"Overall I would recommend this hotel which has comfortable rooms and is conveniently located to explore this interesting town. Staff were all pleasant and very helpful. The restaurant food in the evening was delicious. However breakfast was disappointing. It lacked healthy options other than eggs. All the cereals were processed, including the ‘muesli’, bacon & sausage were overcooked & greasy, even the yoghurt was sweet. Such a shame given the high standard of food in the evening. Would have given top marks otherwise "

"Wonderful stay, great for families, safe area and very clean."

"Nous avons apprécié notre séjour et sommes très satisfaits. Endroit recent, propre, calme, cadre verdoyant et personnes accueillantes. Nous étions avec notre chien. Nous n'hésiterons pas à revenir si l'occasion se présente."

"Room was perfect for our 2 nights. Walk to major sights. Paid undercover parking. Breakfast was really good."

"Easy parking in the old town. "

"Good communal areas, nice room , decent breakfast"

"Chaînes télé limitées, surface des chambres juste ce qu’il faut, pas la place pour mettre les sacs, salle de bain et toilette ensemble, pas possible d’être malade et de vouloir être propre ! On nous demande si on veut que la chambre soit faite pour 2 jours ? Sinon personnel agréable, réactif lorsqu’il manque quelque chose au petit dej, a réussi à me trouver une autre chambre à un autre étage, petit coin bar agréable. On ne peut pas demander la lune pour 79€ la nuit "

"Great location: close to bus lines and groceries. Quiet. Friendly staff. Spacious rooms. Convenient amenities."