6/10 一般
Kin Wing
2020 年 3 月 4 日
满意：客房舒适度，住宿条件和设施
不满意：员工和服务
Reception staff gave incorrect information and the manners were not good, we felt that they just wanted to talk us out (not helpful). The ground next to the private swimming pool is built with slippery materials (when wet) so I slipped over and fell and hurt myself very badly with bleeding when I walked up from the swimming pool. The surface of the closet was broken. Hurried us to check out before the check out time and we felt pressured. The artistic design of the room was good. The services in the hotel restaurant was good. There were electrical buggies which served like shuttle bus but it only serviced 4 times a day, most of the time the buggies were lying there while we needed to walk or found our own taxi. They misled us that the hotel had a gym+club+big swimming pool but actually the facility was 10 minutes walk away from the hotel and the class of the club was actually for public, and there were back-packers (we observed), the facility's class is many level lower and cheaper than the hotel which is a private villa.
the hotel does not worth the price we were paying.
Kin Wing
2020 年 2 月入住 2 晚
