Search Hotels in Serang Regency

"I needed a taxi to get there late at night from terminal 3, and no elevator to 2nd floor entrance. Staff went overboard helping get my luggage up and down the stairs and even walked me to the taxi area when I checked out. Decor was tired with wear, obvious repairs but clean and ok for one night at the airport. Other options are a better value in my opinion."

"The front desk staff are excellent. Check-in is always super easy and friendly. The washrooms in the suites could use some love. Newer towels and better shower amenities kits (higher end shampoo, conditioner and shower gels) should be included for the cost of the room. There is also no soap dish by the wash basin so you end up leaving the soap bar in the sink to avoid a mess. The floor in the breakfast room needs a good wash, it’s very sticky. The hotel is very conveniently located in the airport. Great for a 1 night stay. "

"Staffs are friendly n room is clean. Will stay again next trip."

"Perfect location and room very clean."

"Great hotel, clean, friendly, great location next to Aeon mall. "

"Hotel is new and clean and the staff is very kind and a bit out of their depth. There was a pervasive sewage smell in the lobby and my room but not my colleague’s room. Also, the hotel does not serve alcohol. Of any kind. So there is no way to drown out that smell. "

"Clean rooms, friendly staff, good breakfast spread. "

"Nice and clean"

"Staff were very friendly. However, the room needs refurbished/reconditioned to look new/fresh. We saw cockroaches as well😢"