“Terrible Experience — Absolutely Not Recommended
This was one of the worst accommodation experiences we have ever had. Do not book this place, even if the price looks attractive.
The room was extremely small and there was not enough space even to properly place our luggage. The bed legs were poorly designed and unsafe, and we were scratched by them multiple times. This is a serious safety issue that should be addressed immediately.
There is no elevator, so guests are expected to carry their……
“Was mir als Erstes ins Auge fiel, ist dass ich das Hotel von früher kannte, wir waren vor 3 Jahren das erste Mal dort und seitdem hat es sich doch stark verändert. Alles ist etwas in die Jahre gekommen, von der Ausstattung bis zu den Zimmern. Man bessert Sachen die reparaturbedürftig sind, nicht aus. Wenn man schon an der Rezeption steht sieht man das an den Farbsplittern an der Rezeption selber. Das ist eine Sache, die mit Kit und Farbe in 15 Minuten ausgebessert sein könnte, und so die……
“Besides the property being in the most beautiful location, the staff at the onset are rude and have zero customer experience - they all should work in the kitchen and not interact with guests. Hotel is old and although our room is supposedly updated, it really isn’t - rug was beyond dirty. The food is mediocre. If you have so many downfalls in the hotel, at least have better customer service.”
“Alles perfekt. Super nette Gastgeber. Sprechen auch Englisch und Deutsch. Penibel sauberes Zimmer. Bequemes Bett. Wir haben uns so wohl gefühlt. Danke! Gerne auf ein zweites Mal..”
“Loved this place, right in the heart of Trogir! Location was unbeatable, the room was very comfortable, and the staff was very attentive to our needs. I would highly recommend Palace Centra Square to any traveler.”
“A beautiful, spacious room, centrally located in the old town. Communication with the owner was excellent with helpful restaurant tips and even some fresh organic figs left as a gift on our second day. Delicious!”
“This was my first time in Croatia and I absolutely fell in love with the country, specifically this hotel. I felt very safe and well taken care of by the staff. I loved that the beach was right across from the hotel and a short uber ride from the airport. I had dinner here my first night and it was absolutely delicious! Will be staying here again!”
“Rooms are basic and they provide shampoo packets. We had to wait outside as there was no one at the counter to help us when we arrived. Eventually the host helped us in. It’s fine for a quick layover. Needs updating and felt very institutional.”