Swiss Midlands Chalets

"The staff at this hotel were so kind, helpful, and customer oriented that I have to give them an excellent review. Well, it is not a fancy hotel, the location is wonderful, and there is a restaurant on site with absolutely delicious food. Any issues that I had even contacting my Airline when there was a problem, the staff was ready to help me. I highly recommend this as a central location without an exorbitant cost."

"The check-in was fast, 5 minutes, even though there was a line. The room was very quiet and clean and the beds were comfortable. Being at the airport for an early morning flight was very convenient."

"Friendly staff, complimentary tea and coffee in rhe lobby area."

"My room was not made up when I checked in. With no front desk immediately available, it took me a while to reach someone via the app, and was also put on hold in the process. Not really what you want when you check into a hotel. Once I finally got hold of a staff member in the property, they were actually very accommodating and gave me an upgrade. All in all, not bad, but I wouldn't stay again given the relative high price and the possibility of having another 'online' disappointment. The public area was beautiful and well-appointed, but I could not help but get the feeling that the owners invested in that instead of their staff. This business model puts all of the onus to solve problems on the guest - not what I want to pay for. "

"The hotel was great, close to the train station, shopping, restaurants. Our room was great, had a small balcony. The hotel is unique and onw of our favorites, will absolutely stay there again if we ever travel back to Zurich."

"Upon arrival we were greeted and shown to our room. The room was a good size and very clean. The breakfast was excellent and included a freshly prepared omelette. I would definitely stay here again!"

"We had a wonderful experience from beginning to end. It was a brief stay as we needed one nite before flying home. Dorint was the perfect choice. The shuttle from the airport made the difference in my decision. Staff was wonderfulz I want to acknowledge Ms. “Cha Cha” Pan at the bar and restaurant section. She was great, professional and friendly. It was slow when we sat down but filled up pretty quickly and she handled the entire section with grace and ease. We had a cheese platter and the yummy wine she recommended. The ambiance was cozy and nice. I Highly recommend this hotel for your travel needs! "

"Staff is very unhelpful. The room smelled like actual poop, we think it was the carpet. The hotel itself is very weirdly designed, with stairs and elevators that go to half floors and parts of the building that don’t seem to connect. Honestly would not recommend this hotel. "

"Excellent staff, clean rooms - food delicious!"