The Grand Tours

Took two calls before check in pass codes were sent. Property is very run down. Broken window and poorly fitted doors and windows in room 10. Room smelled strongly of cannabis. Stained carpets and after booking as a pet friendly hotel we were told no dogs after 1 night. Hotel seems to be run as a kind of emergency accommodation for council services not fit for occupation in my opinion. If it had been advertised as ovo as indeed it is I would never of booked as poor experiences with this company elsewhere would of prevented it.police arresting a drug user outside the front gate upon arrival should of been a red flag.

Appartment was clean, management were fantastic allowing early access to drop bags and made the whole thing easy and stress free. Venue is fantastic, as described. Clean, good space, comfy beds and brilliant shower Central location has pro and cons.. because it’s central the noise can be loud but earplugs fixed that problem. We were over for the football and will definitely stay again.