Townsend Visitor Center Tours

The advertisement for the property looked way better than the property itself. All the rooms are in separate buildings and they have outdoor entrances. Not what I was expecting. The breakfast was grab and go with no place in the main looby to eat or enjoy what they did provide. The staff was responsive to requests and super nice.. but there was no daily turndown service and I had to request towels when I got to the room as there was only one set for a room for 2 people staying for 6 days. The walls were paper thin and I could hear "everything" my neighbors were doing. It was a nice place and the room was clean but I would not stay there again.

Beautiful place. Amazing views. I would stay here every time. The property owners were very nice and answered any questions I had. They made sure I was taken care of. If you are in pigeon forge or gatlinburg, stay here.

Great location, amazing staff, loved the complimentary bikes, and the coffee in the am. Room was in need of an update