Next To Heaven Tours

The rooms are very big and has a beautiful view. Lots of great amenities and very friendly staff. We can’t wait to go back. Highly recommended. The only down fall was that we weren’t there 10 minutes and my daughter & I got stuck in the elevator for an hour. Thank u Gatlinburg Firefighters coming to our rescue. We really did wish that they had security or someone in the office after 5:00pm. Accidents do happen but took a little bit to get ahold of someone when we got stuck so had to call 911.

Not very updated. Reserved a King room, recd queen, and didn’t have one to change. Telephone in room did not work, free internet was a joke, never worked when there. Only 2 small lamps in the room, couldn’t see, and had to unplug those to plug in cpap. Never be back here again.