Our first room had a leaky sink - whenever we turned it on, it just spilled from the piping under the counter all over the floor. We asked for a new room, and were told the maintenance man would be in the next day. We had to be rather insistent on getting a new room. The second room was literally 85-90 degrees inside when we openend the door; ended up turning on the AC to get the temp down - in December! Hair on the bed (not mine!), tissues ran out, wallpaper peeling, etc. For a recently remodeled property, we were disappointed .