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The Lux Hotel & Conference Center, Ascend Hotel Collection

2.5 star property
Hotel in Waterloo with free breakfast and a fitness center

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for The Lux Hotel & Conference Center, Ascend Hotel Collection

Lobby
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Exterior
Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Free daily continental breakfast

Reviews

8.4

Very good

Popular amenities

  • Bar
    BarBar
  • Gym
    GymGym
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast included
    Breakfast includedBreakfast included

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
2468 State Route 414, Waterloo, NY, 13165
  • Popular LocationIt's A Wonderful Life Museum3 min drive
  • Popular Locationdel Lago Resort & Casino6 min drive
  • Popular LocationCayuga Lake State Park12 min drive
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Room options

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Waterloo

Located in Waterloo, The Lux Hotel & Conference Center, Ascend Hotel Collection is in a rural area. National Women's Hall of Fame and It's A Wonderful Life Museum are cultural highlights, and some of the area's activities can be experienced at Montezuma Winery and Ventosa Vineyards. New York Chiropractic College and Cayuga Lake State Park are two other places to visit that come recommended. Spend some time exploring the area's activities, including winery tours.
Visit our Waterloo travel guideOpens in a new window

What's nearby

  • National Women's Hall of Fame - 3 min drive
  • It's A Wonderful Life Museum - 3 min drive
  • del Lago Resort & Casino - 6 min drive
  • Waterloo Premium Outlets - 11 min drive
  • Cayuga Lake State Park - 12 min drive

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪DraftKings Sportsbook - ‬7 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Lizards Tailgaters Lounge - ‬3 min drive
  • ‪Mark's Pizzeria - ‬4 min walk

About this property

The Lux Hotel & Conference Center, Ascend Hotel Collection

Hotel rejuvenated in 2023 and located near It's A Wonderful Life Museum
Located close to National Women's Hall of Fame, The Lux Hotel & Conference Center, Ascend Hotel Collection provides free continental breakfast, laundry facilities, and a bar. The on-site restaurant, Woody's Bar & Grille, serves dinner. In addition to a gym and conference space, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • An elevator, a TV in the lobby, and a banquet hall
  • Smoke-free premises, a 24-hour front desk, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 147 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with premium channels
  • LED light bulbs, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Woody's Bar & Grille

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 9,180 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Does The Lux Hotel & Conference Center, Ascend Hotel Collection have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at The Lux Hotel & Conference Center, Ascend Hotel Collection?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Lux Hotel & Conference Center, Ascend Hotel Collection on Jul 30, 2024 start from $116.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Lux Hotel & Conference Center, Ascend Hotel Collection pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Lux Hotel & Conference Center, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at The Lux Hotel & Conference Center, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at The Lux Hotel & Conference Center, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is The Lux Hotel & Conference Center, Ascend Hotel Collection located?

Situated in a rural location, this hotel is 2.4 mi (3.8 km) from National Women's Hall of Fame and 2.5 mi (4 km) from It's A Wonderful Life Museum. New York Chiropractic College and Montezuma Winery are also within 6 mi (10 km).

The Lux Hotel & Conference Center, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 65 out of 135 reviews" "
Rating 8 - Good. 39 out of 135 reviews" "
Rating 6 - Okay. 22 out of 135 reviews" "
Rating 4 - Poor. 5 out of 135 reviews" "
Rating 2 - Terrible. 4 out of 135 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya, Williamsport

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased with the hotel, location and price. Clean, comfy and the SHOWER!! Great pressure which is always important after a long day. And the adjoining restaurant, Woody's was delicious. Highly recommend all around
Stayed 1 night in Jul 2024

10/10 Excellent

Dale

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 1 night in Jul 2024

6/10 Okay

Karl

Stayed 2 nights in Jul 2024

6/10 Okay

Kyle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just a few maintenance items were noticed. Toilet flusher had to giggle chain, safety door latch very loose. Hook on back of bathroom door very loose.
Stayed 3 nights in Jul 2024

4/10 Poor

Brenda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel smelled like mildew. There was also mold on the ceiling in the shower (looked like there was no vent) and our phone was plugged in but didn’t work. We had a courtyard facing room and there was a birthday party at the pool 7-10pm with at least 15 kids and all their parents. The party had loud music so we called the front desk from our cell to see how long the party would be - they said it should end soon and they’d ask the partygoers to turn it down but… there was no difference in noise. We didn’t ask to be moved but were kind of hoping they’d offer that to us and they didn’t. We overpaid for our stay for the musselman in Geneva only because we didn’t have any other options, so it served its purpose but would not recommend if you have other choices.
Stayed 1 night in Jul 2024

10/10 Excellent

Sucindran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a convenient and good location at a good rate
Stayed 2 nights in Jul 2024

10/10 Excellent

Amol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the property could use some more plants and greenery to spruce it up!
Stayed 2 nights in Jul 2024

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nuce
Stayed 5 nights in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was great
Stayed 4 nights in Jul 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has definately been updated. The beds were comfortable, bathroom clean and rooms were comfortable. The hallways smelled musty and back stairway was dirty. The breakfast was delicious.
Stayed 1 night in Jul 2024

10/10 Excellent

Ilka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I enjoyed our stay at the Lux Hotel. The bed was super comfortable and the pillows are the best I slept on in a long time. The bathroom could use a little updating and grout work but, it was clean. Overall I’d stay here again.
Stayed 2 nights in Jun 2024

4/10 Poor

shino

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ice Machine not functioning ,pool not working,the main room door is not locking (we needs to push to lock the door)
Stayed 2 nights in Jun 2024

10/10 Excellent

Tiffany, Westwego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to shopping and dinning venues I visited.
Stayed 2 nights in Jun 2024

8/10 Good

Brian, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly staff
Stayed 1 night in May 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No wash cloths in bathroom. TV system confusing. Toilet too low - tough on seniors.
Stayed 1 night in Jun 2024

2/10 Terrible

Gene

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was told pool was open at check in clearly someone lied terrible staff don’t stay unless it’s your only option
Stayed 2 nights in Jun 2024

10/10 Excellent

Gina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
coouldnt use pool: 90 degrees on days we were staying. parking lot very helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Marlana, Syracuse

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, less than 10 min drive to Delgado, right next to Walmart, updated room and bathroom, clean, and breakfast was great!
Stayed 1 night in Jun 2024

2/10 Terrible

Joleigh

Stayed 1 night in Jun 2024

10/10 Excellent

Maniraj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very comfortable stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Stayed 1 night in Jun 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, bar food onsite, good breakfast, great place if travelling with a dog as lots of green space nearby for walking the dog, would stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Room Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5