Major problem: dirty (brown!) water flowing in the sink and the shower. When reported to Hotel Management, they only said that “the hotel is not responsible”, that “I should just wait for the water to clear”. This happened 4 days out of my 9-day stay. Shocked and disappointed that the Hotel Management is not acknowledging the health risks for its customers.
I sent an email to the owner, Mme Françoise Puene (Mamy) Nyanga. She did not respond.
I would not go back to Hotel Franco Yaoundé or recommend the to anyone else.
Nice staff.
All around bad experience.
Leonce
2023 年 3 月入住 7 晚
10/10 超赞
Alexis
2023 年 3 月 8 日
Alexis
2023 年 3 月入住 1 晚
10/10 超赞
Antonio
2022 年 8 月 1 日
满意:员工和服务、服务设施、住宿条件和设施
Prohibite
Antonio
2022 年 7 月入住 2 晚
8/10 还可以
Dominique
2021 年 12 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
À consommer sans modération
Sejour tres agréable plein de promesses avec les perspectives que développent la nouvelle de management
Dominique
2021 年 12 月入住 3 晚
2/10 糟糕
angela
2021 年 1 月 7 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Never stay at hotel Franco
This hotel should be written off Hotels.com the staff are very bad and the reception for checking non professional the hotel payment was paid in full and they kept telling my boyfriend that they do not accept overseas payment online and yet hotel.com confirmed payment and the credit card showed full payment was debited.
Yet they forced him to pay again so they have taken two payments for the reservation.. No hotel in the world would do that.
Anyone who wants to consider going there we recommend do not.