Turkish Riviera Kid friendly Vacations

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We stayed in the resort for the first time with family for a week. Overall the staff is very polite and their service is excellent. The bedroom is very nice but some appliance can do updating. Food is excellent and the Italian a la cart is the best and we go there pretty much every day and no booking needed. The pool and the beach is nice and it's cleaned every evening by staff. We would definitely return to this resort with our any problems.

Unfortunately, I would not recommend it. The service is nowhere near five-star standard. The biggest issue is the staff. Many speak very little English, are often unhelpful, and some have a poor attitude. My five-year-old daughter was repeatedly ignored while waiting patiently for a bottle of water, with adults who joined the queue after her being served first. When I raised this, the staff member became rude instead of apologising, pulled faces, and responded rudely in Turkish. Although I do not speak Turkish, her attitude and body language were very clear. It was completely unacceptable. Another major issue is the constant use of mobile phones by staff. Bar staff, pool staff, reception desks and other employees are frequently scrolling on social media while working, rather than focusing on guests. There is very little customer service—staff rarely greet guests, often walk into lifts ahead of guests, and generally seem uninterested in helping. The facilities are fine, but the service lets this hotel down. In my opinion, this feels much closer to a three-star hotel than a five-star resort.

I want to preface this by saying we were visiting from the USA. The property is mediocre at best, and honestly most of it has to do with the attitude of the staff. They have no idea what hospitality looks like, and we found ourselves having issues with the staff on multiple occasions. Besides this, they are out of food whenever we ordered from the restaurants, they refused to change sheets, they don’t even give you a top cover unless you call and complain. That is kind of the summary of this place, they begrudgingly offer you service only if you complain. The property is slightly run down, but would have been ok if the staff were just cordial. You will not find any of them smiling, it’s really a depressing place to stay. We stopped by the neighboring properties to make sure we weren’t crazy, and they were leaps and bounds ahead. I think this is way overpriced for what you are getting, this is a direct warning to anybody who wants to book here.

Herşey çok güzel, verdiği hizmet tartışılmaz.

We stayed in the resort for the first time with family for a week. Overall the staff is very polite and their service is excellent. The bedroom is very nice but some appliance can do updating. Food is excellent and the Italian a la cart is the best and we go there pretty much every day and no booking needed. The pool and the beach is nice and it's cleaned every evening by staff. We would definitely return to this resort with our any problems.

Nice hotel, good food, but a lot of attractions out of services the fast pass is not worth it as the queue goes very slowly. A nice experience overall

Lara Barut Collection is quite simply an exceptional hotel. The standards throughout are impeccable: beautifully maintained grounds, spotless facilities, superb pools and beach areas, excellent bars, outstanding food and an extraordinary range of amenities. What impressed us most, however, was the staff. They were unfailingly warm, friendly, attentive and professional. Nothing ever seemed too much trouble, and the consistency of service across the entire resort speaks volumes about how well this hotel is managed. The food was excellent, including the main buffet, which offered tremendous variety and maintained an impressively high standard every day. My only criticism is the à la carte restaurant reservation system. Securing a table was extremely challenging, with most, if not all, restaurants frequently showing no availability. This often left the buffet as our only realistic option. Thankfully, the buffet was very good, but guests at a resort offering such an impressive collection of restaurants should have a reasonable opportunity to experience them. This is one area that could be improved. That aside, Lara Barut is genuinely outstanding. The quality, cleanliness, facilities, atmosphere and, above all, the wonderful staff are first class. We had a fantastic stay and would return without hesitation. Highly recommended.

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Just to say nothing