Turkish Riviera Kid friendly Vacations

I want to preface this by saying we were visiting from the USA. The property is mediocre at best, and honestly most of it has to do with the attitude of the staff. They have no idea what hospitality looks like, and we found ourselves having issues with the staff on multiple occasions. Besides this, they are out of food whenever we ordered from the restaurants, they refused to change sheets, they don’t even give you a top cover unless you call and complain. That is kind of the summary of this place, they begrudgingly offer you service only if you complain. The property is slightly run down, but would have been ok if the staff were just cordial. You will not find any of them smiling, it’s really a depressing place to stay. We stopped by the neighboring properties to make sure we weren’t crazy, and they were leaps and bounds ahead. I think this is way overpriced for what you are getting, this is a direct warning to anybody who wants to book here.

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Good

Good

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Advice to management get rid of all your team as the service is not existent

Rooms need upgrading, Staff mixture of friendly and not so friendly. Basic English was an issue with alot of staff, not very attentive. Buffet selection was overwhelmingly good on the first day, but became repetitive for breakfast and lunch everyday. Dinner had a bit of variance but still 80% repetitive. Overall value for money was not on par with the nightly stay. All inclusive alcoholic drinks were mainly 'house' brands, branded alcohol was available from the lobby bar only but far to go everytime you wanted a drink. Pool area was good, beach area crowded with sun loungers, water slides only operational a few hours of the day. Open air amphitheatre was a nice touch. Entertainment was good. Kids club staff were fantastic, very engaging and entertaining for the kids with various activities.

Good

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