Palm Groves Kid friendly Vacations

Really enjoyed our stay. We were there out of season so hotel was almost empty so lacked atmosphere. Accommodation was a bit dated but we were in an apartment so had plenty of room. Slept well despite barking dogs. Pool was good beds were ok. The hotel id say is a little tired. The food for lunch was at best ok. Staff warm and friendly. The hotel is about 20 mins from the Medina so it’s an uber for everything. There are no shops that you can walk to. Hotel is down a dusty track off a main road. It’s a good 3 star hotel.

Fabulous hotel. The all inclusive food at the restaurant had a wide and varied selection. The pools were very clean and there was plenty of sunbeds. The Spa had a wide range of treatments. The 50 minute 'Relaxing Massage' was excellent. The Spa was clean and peaceful. The staff were very friendly and always had a smile. There was nothing negative about my stay. I would highly recommend.

hotel bien entretenu la restauration était varié chambre nettoyé tous les jours personnel très agréable

The rooms were not cleaned everyday. I had on day one a nonworking drain - which overflowed in the shower. It was a mess and then encouraged an army of gross bus to march into my room..They did swiftly move me to an nee room with no issues. And in general they try very hard to be top service but don't always meet the standard.

Cleaner was amazing as were the lady's in the spa and at reception Other waiters and bar staff gave excuses that weren't true we were told many different reasons for the a la cart restaurant being closed the whole time we were there and the food in the main was not the best check meat is cooked through animation staff great and really nice pool always got a sun bed

The rooms were not cleaned everyday. I had on day one a nonworking drain - which overflowed in the shower. It was a mess and then encouraged an army of gross bus to march into my room..They did swiftly move me to an nee room with no issues. And in general they try very hard to be top service but don't always meet the standard.

The hotel staff were very welcoming, friendly, and helpful throughout our stay. Everyone, including the kitchen team, was attentive and always willing to assist us. The hotel itself was very clean, peaceful, and quiet, which made our stay especially relaxing after returning from the busy activities and sightseeing in Marrakech. Our only concern was regarding the tour guide who took us to the palaces and through the medina. He initially appeared very professional and trustworthy. However, toward the end of the tour, he took us to a shop away from the busy areas of the medina. Once inside, the shop staff were very aggressive and pressured us to purchase items we did not want. The experience made us uncomfortable and gave us the impression that the guide may have had a connection with the shop or received a commission for bringing tourists there. Because of this experience, we decided to part ways with the guide after the tour, even though he offered to arrange a taxi for us back to the hotel. I believe it is important for the hotel to communicate with the guide about this practice. When a guide is recommended or arranged through the hotel, guests naturally place a certain level of trust in that person. Guides should remain professional and unbiased and should not take guests to shops where they may feel pressured or obligated to make purchases. Aside from this experience with the tour guide, we truly enjoyed our stay and appreciated the wonderful hospitality provided by the

hotel bien entretenu la restauration était varié chambre nettoyé tous les jours personnel très agréable

The hotel staff were very welcoming, friendly, and helpful throughout our stay. Everyone, including the kitchen team, was attentive and always willing to assist us. The hotel itself was very clean, peaceful, and quiet, which made our stay especially relaxing after returning from the busy activities and sightseeing in Marrakech. Our only concern was regarding the tour guide who took us to the palaces and through the medina. He initially appeared very professional and trustworthy. However, toward the end of the tour, he took us to a shop away from the busy areas of the medina. Once inside, the shop staff were very aggressive and pressured us to purchase items we did not want. The experience made us uncomfortable and gave us the impression that the guide may have had a connection with the shop or received a commission for bringing tourists there. Because of this experience, we decided to part ways with the guide after the tour, even though he offered to arrange a taxi for us back to the hotel. I believe it is important for the hotel to communicate with the guide about this practice. When a guide is recommended or arranged through the hotel, guests naturally place a certain level of trust in that person. Guides should remain professional and unbiased and should not take guests to shops where they may feel pressured or obligated to make purchases. Aside from this experience with the tour guide, we truly enjoyed our stay and appreciated the wonderful hospitality provided by the

The rooms were not cleaned everyday. I had on day one a nonworking drain - which overflowed in the shower. It was a mess and then encouraged an army of gross bus to march into my room..They did swiftly move me to an nee room with no issues. And in general they try very hard to be top service but don't always meet the standard.

Really enjoyed our stay. We were there out of season so hotel was almost empty so lacked atmosphere. Accommodation was a bit dated but we were in an apartment so had plenty of room. Slept well despite barking dogs. Pool was good beds were ok. The hotel id say is a little tired. The food for lunch was at best ok. Staff warm and friendly. The hotel is about 20 mins from the Medina so it’s an uber for everything. There are no shops that you can walk to. Hotel is down a dusty track off a main road. It’s a good 3 star hotel.

The rooms were not cleaned everyday. I had on day one a nonworking drain - which overflowed in the shower. It was a mess and then encouraged an army of gross bus to march into my room..They did swiftly move me to an nee room with no issues. And in general they try very hard to be top service but don't always meet the standard.

The hotel staff were very welcoming, friendly, and helpful throughout our stay. Everyone, including the kitchen team, was attentive and always willing to assist us. The hotel itself was very clean, peaceful, and quiet, which made our stay especially relaxing after returning from the busy activities and sightseeing in Marrakech. Our only concern was regarding the tour guide who took us to the palaces and through the medina. He initially appeared very professional and trustworthy. However, toward the end of the tour, he took us to a shop away from the busy areas of the medina. Once inside, the shop staff were very aggressive and pressured us to purchase items we did not want. The experience made us uncomfortable and gave us the impression that the guide may have had a connection with the shop or received a commission for bringing tourists there. Because of this experience, we decided to part ways with the guide after the tour, even though he offered to arrange a taxi for us back to the hotel. I believe it is important for the hotel to communicate with the guide about this practice. When a guide is recommended or arranged through the hotel, guests naturally place a certain level of trust in that person. Guides should remain professional and unbiased and should not take guests to shops where they may feel pressured or obligated to make purchases. Aside from this experience with the tour guide, we truly enjoyed our stay and appreciated the wonderful hospitality provided by the