Palm Groves Kid friendly Vacations

1st room was a very long walk to the restaurant and pool, swapped to 2nd room had a very bad smell, swapped to 3rd room closer all areas of the resort and was comfortable, room furnitures are very old from the 70’s, you have to pay to use safe in the room, front reception staff are very helpful, Wifi very poor, good verity of breakfast, lunch and dinner. All in all, not a bad resort for a low budget.

hotel bien entretenu la restauration était varié chambre nettoyé tous les jours personnel très agréable

Cleaner was amazing as were the lady's in the spa and at reception Other waiters and bar staff gave excuses that weren't true we were told many different reasons for the a la cart restaurant being closed the whole time we were there and the food in the main was not the best check meat is cooked through animation staff great and really nice pool always got a sun bed

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The friendly staff are the only saving grace of this property. The hotel is very run-down and in desperate need of a full renovation. Having no running water for two days during our stay made for an unacceptable experience. To top it off, the location is inconvenient, and the hotel enforces a bizarre policy banning guests from ordering online food delivery to their rooms—something standard in almost every country we've visited. Between the infrastructure failures and restrictive rules, I cannot recommend staying here until major updates are made.

The hotel staff were very welcoming, friendly, and helpful throughout our stay. Everyone, including the kitchen team, was attentive and always willing to assist us. The hotel itself was very clean, peaceful, and quiet, which made our stay especially relaxing after returning from the busy activities and sightseeing in Marrakech. Our only concern was regarding the tour guide who took us to the palaces and through the medina. He initially appeared very professional and trustworthy. However, toward the end of the tour, he took us to a shop away from the busy areas of the medina. Once inside, the shop staff were very aggressive and pressured us to purchase items we did not want. The experience made us uncomfortable and gave us the impression that the guide may have had a connection with the shop or received a commission for bringing tourists there. Because of this experience, we decided to part ways with the guide after the tour, even though he offered to arrange a taxi for us back to the hotel. I believe it is important for the hotel to communicate with the guide about this practice. When a guide is recommended or arranged through the hotel, guests naturally place a certain level of trust in that person. Guides should remain professional and unbiased and should not take guests to shops where they may feel pressured or obligated to make purchases. Aside from this experience with the tour guide, we truly enjoyed our stay and appreciated the wonderful hospitality provided by the

Every thing was wandrful

The hotel staff were very welcoming, friendly, and helpful throughout our stay. Everyone, including the kitchen team, was attentive and always willing to assist us. The hotel itself was very clean, peaceful, and quiet, which made our stay especially relaxing after returning from the busy activities and sightseeing in Marrakech. Our only concern was regarding the tour guide who took us to the palaces and through the medina. He initially appeared very professional and trustworthy. However, toward the end of the tour, he took us to a shop away from the busy areas of the medina. Once inside, the shop staff were very aggressive and pressured us to purchase items we did not want. The experience made us uncomfortable and gave us the impression that the guide may have had a connection with the shop or received a commission for bringing tourists there. Because of this experience, we decided to part ways with the guide after the tour, even though he offered to arrange a taxi for us back to the hotel. I believe it is important for the hotel to communicate with the guide about this practice. When a guide is recommended or arranged through the hotel, guests naturally place a certain level of trust in that person. Guides should remain professional and unbiased and should not take guests to shops where they may feel pressured or obligated to make purchases. Aside from this experience with the tour guide, we truly enjoyed our stay and appreciated the wonderful hospitality provided by the

Kinder staff and cleaner places

Every thing was wandrful

The hotel staff were very welcoming, friendly, and helpful throughout our stay. Everyone, including the kitchen team, was attentive and always willing to assist us. The hotel itself was very clean, peaceful, and quiet, which made our stay especially relaxing after returning from the busy activities and sightseeing in Marrakech. Our only concern was regarding the tour guide who took us to the palaces and through the medina. He initially appeared very professional and trustworthy. However, toward the end of the tour, he took us to a shop away from the busy areas of the medina. Once inside, the shop staff were very aggressive and pressured us to purchase items we did not want. The experience made us uncomfortable and gave us the impression that the guide may have had a connection with the shop or received a commission for bringing tourists there. Because of this experience, we decided to part ways with the guide after the tour, even though he offered to arrange a taxi for us back to the hotel. I believe it is important for the hotel to communicate with the guide about this practice. When a guide is recommended or arranged through the hotel, guests naturally place a certain level of trust in that person. Guides should remain professional and unbiased and should not take guests to shops where they may feel pressured or obligated to make purchases. Aside from this experience with the tour guide, we truly enjoyed our stay and appreciated the wonderful hospitality provided by the