Tancah Ski Vacations

Excellent service on every single area!! Very happy during all our stay!!

We enjoyed our stay 4/5. There were some amenities and services that were advertised that we would have during our stay that we did not receive but overall it was an enjoyable stay. While we did go during low occupancy there were a few dining options but it left us slightly desiring more. while there was ample options in terms of food choice, authentic latin food was not among them. I felt like whole burgers, pizza and pasta are nice I expected to enjoy REAL authentic latin food I would not get back home in the US. We had a concierge who was very nice but once we turned down the presentation option to "buy in" we didn't hear from them. We did not have a butler, aroma therapy for our room nor the pillow menu upon arrival. Trivial things that were not a deal breaker but a little disappointing . All in all a good stay but I can't say it would be our first choice in and all-inclusive resort vacation.

Amazing experience: exactly what we needed in Tulum We moved to Delek Tulum after having a disappointing experience at Azulik, and the difference was incredible. From the moment we arrived, the staff was welcoming, friendly, and genuinely helpful. They made our group feel comfortable and immediately turned our trip around. The property was clean, well maintained, and everything worked exactly as it should. The A/C kept the rooms comfortable, the Wi-Fi worked perfectly, the amenities were clean and fully functional, and having a beautiful pool to enjoy was a huge plus. What stood out the most, however, was the staff and the service. Everyone we interacted with was attentive, kind, and happy to help. The atmosphere felt relaxed and welcoming, which is exactly what you want when vacationing in Tulum. After moving hotels, we were finally able to relax and enjoy the rest of our vacation. Our entire group of six was very happy with the decision to stay at Delek. We would absolutely stay here again and highly recommend Delek Tulum to anyone looking for a comfortable, clean, welcoming place with excellent service. Thank you to the entire Delek team for turning our trip around!

Overall, resort was very clean. Rooms are very spacious. To have butler service is one of a kind! GREAT PLACE TO STAY, RELAX & ENJOY!

Excellent service on every single area!! Very happy during all our stay!!

We enjoyed our stay 4/5. There were some amenities and services that were advertised that we would have during our stay that we did not receive but overall it was an enjoyable stay. While we did go during low occupancy there were a few dining options but it left us slightly desiring more. while there was ample options in terms of food choice, authentic latin food was not among them. I felt like whole burgers, pizza and pasta are nice I expected to enjoy REAL authentic latin food I would not get back home in the US. We had a concierge who was very nice but once we turned down the presentation option to "buy in" we didn't hear from them. We did not have a butler, aroma therapy for our room nor the pillow menu upon arrival. Trivial things that were not a deal breaker but a little disappointing . All in all a good stay but I can't say it would be our first choice in and all-inclusive resort vacation.

Overall, resort was very clean. Rooms are very spacious. To have butler service is one of a kind! GREAT PLACE TO STAY, RELAX & ENJOY!

Amazing experience: exactly what we needed in Tulum We moved to Delek Tulum after having a disappointing experience at Azulik, and the difference was incredible. From the moment we arrived, the staff was welcoming, friendly, and genuinely helpful. They made our group feel comfortable and immediately turned our trip around. The property was clean, well maintained, and everything worked exactly as it should. The A/C kept the rooms comfortable, the Wi-Fi worked perfectly, the amenities were clean and fully functional, and having a beautiful pool to enjoy was a huge plus. What stood out the most, however, was the staff and the service. Everyone we interacted with was attentive, kind, and happy to help. The atmosphere felt relaxed and welcoming, which is exactly what you want when vacationing in Tulum. After moving hotels, we were finally able to relax and enjoy the rest of our vacation. Our entire group of six was very happy with the decision to stay at Delek. We would absolutely stay here again and highly recommend Delek Tulum to anyone looking for a comfortable, clean, welcoming place with excellent service. Thank you to the entire Delek team for turning our trip around!

Wow! Easily the best resort we have stayed at. I am not Vegan but the best part of this trip was definitely the food. The all-inclusive is the best deal around by far. There are plenty of non-vegan options but honestly I mostly ate the vegan versions. Everything was top-shelf. Charlies Vegan Tacos were a highlight. And we actually lost some weight while we were there since its so healthy. The service was incredible. Everywhere we went we were greeted with smiles and hellos. We got to know by name many of the staff. The Pools are about the best I have seen and the beach (when there is not seaweed) is incredible. And they keep it cleaner than any other beach around. Every time we ventured out to try something different we came back to the hotel because it was just better. The free classes like Yoga were amazing as well. I feel this is a secret that will soon be out. But thank you to all the staff who were part of this experience.

I really liked this hotel and the comfort it provides is unmatched. Every one of the staff members is really attentive and nice. The only reason I’m giving it 4 starts instead of 5 is the food. Out of all the restaurants around this hotel, just one met my expectations.

Ok

Amazing experience: exactly what we needed in Tulum We moved to Delek Tulum after having a disappointing experience at Azulik, and the difference was incredible. From the moment we arrived, the staff was welcoming, friendly, and genuinely helpful. They made our group feel comfortable and immediately turned our trip around. The property was clean, well maintained, and everything worked exactly as it should. The A/C kept the rooms comfortable, the Wi-Fi worked perfectly, the amenities were clean and fully functional, and having a beautiful pool to enjoy was a huge plus. What stood out the most, however, was the staff and the service. Everyone we interacted with was attentive, kind, and happy to help. The atmosphere felt relaxed and welcoming, which is exactly what you want when vacationing in Tulum. After moving hotels, we were finally able to relax and enjoy the rest of our vacation. Our entire group of six was very happy with the decision to stay at Delek. We would absolutely stay here again and highly recommend Delek Tulum to anyone looking for a comfortable, clean, welcoming place with excellent service. Thank you to the entire Delek team for turning our trip around!

We enjoyed our stay 4/5. There were some amenities and services that were advertised that we would have during our stay that we did not receive but overall it was an enjoyable stay. While we did go during low occupancy there were a few dining options but it left us slightly desiring more. while there was ample options in terms of food choice, authentic latin food was not among them. I felt like whole burgers, pizza and pasta are nice I expected to enjoy REAL authentic latin food I would not get back home in the US. We had a concierge who was very nice but once we turned down the presentation option to "buy in" we didn't hear from them. We did not have a butler, aroma therapy for our room nor the pillow menu upon arrival. Trivial things that were not a deal breaker but a little disappointing . All in all a good stay but I can't say it would be our first choice in and all-inclusive resort vacation.