阿罗伊国际会议表演中心

Things were simple and close to nightlife

這是一家只有18個房間的小酒店，附近的環境很寧靜，讓人很放鬆，很舒服，在酒店轉角後排有一些很不錯的餐廳，我們在那些餐廳度過愉快的夜晚。 在餐廳的附近有間很大的超市，我們在那裏補充了一些食物和生活必需品，很方便。 酒店離地鐵也近，我們散步過去不到10分鐘的距離，交通很便利。 酒店裝潢很簡單，很優雅，我很喜歡這樣的格調。房間很寬敞，浴室也很大，有一個很棒的浴缸。房間很乾淨，地毯沒有髒污。我們很滿意這樣的環境。 服務也很好，員工很友善，很親切，代讓人愉快的笑容協助我們，晚上需要額外的棉被，很快就送到房間來。 我們真的很喜歡這家酒店，有機會來鹿特丹，我們仍然會選這個酒店度過美好的時光。

Self-check but the staff are very laid-back :) Many times there is no one at the lobby to serve. Coffee machine is shut down in the lobby. Sparkling water is just normal still water. There was a staff being busy with another couple checking in ( while I got no assist at all when I check in ). I request to get my luggage and he asked me to sit down first. Waited 10 mins and turned out he’s forgot my request and freely chatting with the senior manager. I stood closer and the manager gave him a hint. Saw me but then continued to chat then slowly went to take a wrong luggage to me. No apologises whatsoever. It was late at 12am and I just wanted to m shower and sleep since I had a very early meeting. Meanwhile the (suppose) senior manager just bounces every request to others by saying : you can find my colleague. He just sat at the bar and drank while there were more than 1 group of guests in need. Not sure why and they did not clean our room at the second last night with the cleaning card hanged outside. ( we left in the morning ) Another room’s guest put their finished meal in the corridor for collection but it was there whole day/night. Good location and facilities but poor service.