“I arrived at the hotel around 8pm, and went right back out for dinner, when I come back I actually realized that I paid extra money to have a balcony, and I didn't had a balcony. And I spoke with the night clerk about the issue, he wanted to move me, but I didn't want to move after I used the room, and he said that at the check out he will make sure to put a note to refund me the extra payment I made for the balcony I haven't received. This morning went I went to check out the lady who did my ……
“Nos gusto lo accesible que es el parque desde el hotel. La piscina era fantastica, y el servicio del buffet excelente para la cantidad de gente que habia. Repetiria sin dudarlo.
Lo unico que note es la moqueta de nuestro pasillo estaba bastante trillada, pero nuestra habitacion era nuevisima y estaba todo auperlimpio.”