Jiffy Lube Live Tours

Outstanding guest services. All the amenities, plus the little extra perks included is the nain reason why I choose this particular hotel to stay in when in D.C more than once.

The room was very clean and convenient and

The room was clean and quiet but otherwise lacking. I emailed the morning of the day before my arrival to request hypoallergenic bedding. I hadn’t heard back so on the day of my arrival I called, but was placed on hold for 40 minutes before they hung up on me. I sent a follow up email in hopes someone would see it. When I arrived late in the evening,my room was obviously not defeathered. I went to the restaurant and requested that housekeeping address the bedding while I was out of the room. When I arrived back in the room, it had not been handled. Luckily, there was one foam pillow and the duvet insert was also poly fill. The bathroom door (pocket) was almost impossible to close and didn’t close all the way. The room was bare and didn’t have a desk or guest chair. The lighting was barely existent- 2 dim sconces at the bedside on pull-chains and 2 reading spot lights. No top sheet and the bottom sheet was a flat one, oversized and slipped around on the mattress protector. This one missed the mark for a higher-end hotel. I’ve stayed in many more similarly priced hotels in DC so I won’t be returning to the Thompson.