Ashland Vacations from $726

No pool! And a run down property. I did not get the deluxe double room that I booked on Hotels.com (Expedia on their end). He said this is the 3rd time it has happened. I told him to call and fix it. He knows. He at first gave me a queen room when my booking was 2 beds. Then switched to a 2 bed room but so bad! The toilet overflowed from the tank and he came and did not fix it. Did again the next day. He should have given me the nice room that i n

Check-in process was worse . We had late check-in . No one was there at the counter. The phone which was supposed to give the code to get the key was not working. We waited there for more than 3 hours in the cold till 11:30 pm. I would not recommend this place .

very spacious and it was very clean

I was greeted with a smile and was explained all the details of my stay. The elevator was working and took us to out floor we were staying. The room was very clean and nicely laid out. The first night the room was very warm and so we opened the windows and turned on a fan. The next morning, we had breakfast downstairs and it was fantastic. The second night the room was again warm, so we had to keep the windows open and the fan on. The weather outside was about 50 - 60 degrees. Also, there were small bugs in the room and in the bathroom. I told the staff and they told me that they were resolving it by having it sprayed and because of the warm weather they were coming out. They really did not bother us but they were there. Last year when we stayed at the same time, the weather was much cooler, and we did not have this bug issue. I would still recommend staying there. Very nice place, the food was excellent, and the staff was very accommodating