“The staff at the hotel are incredibly kind and helpful. However, there were some challenges with execution.
I requested new bedding and was assured housekeeping would stop by during the day while I was out. They did not and when I raised the concern to the front desk attendant they retrieved my bedding.
The on-site hotel restaurant forgot to put in our breakfast order with the chef and we waiting a long time for our pancakes that were sadly undercooked. I let the team know of our……