“I paid so much money for my bath tub not to work and never get fixed. Then my shower was barely working. When I told the front desk they didn’t help me at all. They didn’t offer to move me. They sent someone and they said they’ll come the next day and never did.”
“The location is excellent; however the building is dilapidated. There is a huge mosquito problem due to the lack of regular fumigation. On the good side, the restaurant has excellent food and service and the beach is super nice. ”
“There were problems from the beginning.Nobody to help with the luggage.Rude staff,especially the manager of the hotel.I made reservation for Amelia superior,which is four stars.The food in Amelia restaurant is one star.Awful.The room is good,spacious,but not verry clean.For all our stay they did not clean our shower cabin.I bought a bath cleaner and clean it myself.After we made a complaint,they moved our breakfast and dinner in four stars restaurant Flamingo grand.And suddenly after our……
“I was disappointed with my stay: the room wasn't clean, towels weren't changed, and the AC didn’t work well. Overall, it was uncomfortable and hot.
food was the same every day very boaring”