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The Merchant Hotel

5.0 star property
Luxury Victorian hotel, walk to Victoria Square Shopping Centre

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Merchant Hotel

3 restaurants, breakfast, lunch, dinner served; French cuisine
Outdoor spa tub
Front of property - evening/night
Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down comforters
Bar (on property)
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast included
  • Restaurant
  • Hot Tub
  • Spa
  • GymGymGym
  • Parking availableParking availableParking available

Explore the area

Map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ
  • Popular LocationWaterfront Hall8 min walk
  • Popular LocationSSE Arena13 min walk
  • Popular LocationTitanic Belfast3 min drive
  • AirportBelfast (BFS-Belfast Intl.)32 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Expensive compared to other hotels at this level
Margaret
Apr 19, 2024
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Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room

9.3/10 Wonderful

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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includes taxes & fees
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About the neighborhood

Belfast

The Merchant Hotel is located in Belfast City Centre, a neighborhood in Belfast, and is in the entertainment district and near the airport. MAC Theatre and Waterfront Hall are cultural highlights, and travelers looking to shop may want to visit Victoria Square Shopping Centre and St. George's Market. Looking to enjoy an event or a game while in town? See what's going on at SSE Arena. Looking to get your feet wet? Kayaking, water skiing and parasailing adventures can be found near the property.
Visit our Belfast travel guideOpens in a new window

What's nearby

  • Victoria Square Shopping Centre - 3 min walk
  • Waterfront Hall - 8 min walk
  • Belfast City Hall - 9 min walk
  • SSE Arena - 13 min walk
  • Titanic Belfast - 3 min drive

Getting around

  • Lanyon Place Station - 13 min walk
  • Belfast International Airport (BFS) - 32 min drive

Restaurants

  • River Coffee House - 1 min walk
  • Whites Garden - 3 min walk
  • Duke of York - 1 min walk
  • Muriel's Cafe Bar - 1 min walk
  • The National - 1 min walk

About this property

The Merchant Hotel

Luxury boutique hotel near Victoria Square Shopping Centre
Located close to Belfast Customs House and St. Anne's Cathedral, The Merchant Hotel provides free full breakfast, a rooftop terrace, and shopping on site. Indulge in a facial, a Swedish massage, and a body scrub at The Spa at the Merchant, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Valet parking (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), wedding services, and meeting rooms
  • Concierge services, a 24-hour front desk, and an elevator
Room features
All 62 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with premium channels
  • Childcare services, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 15 per day)
  • Covered valet parking on site (GBP 39 per day)
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Berts Jazz Bar
  • Cloth Ear Bar
  • The Great Room

Things to do

  • Evening entertainment
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,130 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1860
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 100.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured self parking fee: GBP 15.00 per day
  • Covered valet parking fee: GBP 39.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

Frequently asked questions

Is The Merchant Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Merchant Hotel?

Self parking is available for GBP 15.00 per day. Valet parking is available for GBP 39.00 per day. Limited spots are available.

What time is check-in at The Merchant Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 100.00 (subject to availability).

What time is check-out at The Merchant Hotel?

Check-out is at noon. Late check-out is available for GBP 50.00 (subject to availability).

Where is The Merchant Hotel located?

Located in Belfast City Centre, this luxury hotel is within a 5-minute walk of Victoria Square Shopping Centre, MAC Theatre, and Belfast Customs House. St. Anne's Cathedral and Waterfront Hall are also within 10 minutes. Lanyon Place Station is 13 minutes by foot and Great Victoria Street Station is 16 minutes.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 350 out of 418 reviews" "
Rating 8 - Good. 47 out of 418 reviews" "
Rating 6 - Okay. 16 out of 418 reviews" "
Rating 4 - Poor. 3 out of 418 reviews" "
Rating 2 - Terrible. 2 out of 418 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive compared to other hotels at this level
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. Nicest hotel weve stayed in. Thank you so much.
Stayed 2 nights in Apr 2024

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gail K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Merchant Hotel was a bank in its previous life. As a former banker myself, I enjoyed hearing about it’s history, and seeing how beautifully it has been converted to its present use. Magnificent!
Stayed 1 night in Mar 2024

10/10 Excellent

steve, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the best location. The room is was incredible. I definitely recommend upgrading. Breakfast was delicious. Hubby enjoyed the spa.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, could not fault it
Stayed 2 nights in Feb 2024

6/10 Okay

Kerry

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Stayed 1 night in Feb 2024

10/10 Excellent

Jeevagan, Chippenham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Pauline

Stayed 1 night in Oct 2023

10/10 Excellent

Adele

Stayed 1 night in Sep 2023

8/10 Good

marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central comfortable hotel
Stayed in Victorian room, quite dark but very comfortable , art deco rooms much nicer . Got twin room first when I requested a king bed . Changed us no problem. Put a balloon and chocolate on the bed as a surprise for birthday which was lovely . Great central location .
Stayed 1 night in Jul 2023

4/10 Poor

Heather

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Derek

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and excellent service. The staff were super friendly and helpful.

8/10 Good

Gail

Stayed 1 night in Apr 2023

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel in Belfast.
Exceptional hotel & facilities. Staff really do go above & beyond.
Stayed 2 nights in Jan 2023

8/10 Good

Guido

Stayed 3 nights in Jan 2023

10/10 Excellent

Rachael

Stayed 1 night in Jan 2023

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in art deco rooms as rooms on Victoria n side overlook street with noise from bars/music and roadsweepers early morning
Stayed 1 night in Dec 2022

6/10 Okay

STEPHEN

Liked: Cleanliness, staff & service
I enjoyed my stay at the hotel, the only downside was an alarm going off several times at 1am 3am. Aside from this it was fine. The breakfast included was perfect. Good location and great customer service.
Stayed 1 night in Dec 2022

10/10 Excellent

Bryan

Stayed 1 night in Nov 2022

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and nice staff who will do anything for you. Comfortable, luxurious and building is stunning. Only criticism is that I think 3pm is too late for check in. 12/13:00 is more realistic.
Stayed 1 night in Nov 2022