Not only that the ac and wifi for my villa werent working, i had at all times people inside my rooms fixing these issues, on top of that the property staff offered some discount if i ever wanted to come
Back and alejandro didnt get back to me with necessary info to re book. I want my money back
Hasay
2024 年 5 月入住 1 晚
10/10 超赞
MAURICIO
与配偶出行
2024 年 6 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El personal fue muy atento, siempre pendiente de cada detalle. Un trato personalizado y calido.
MAURICIO
2024 年 5 月入住 1 晚
10/10 超赞
Nishani
2024 年 5 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
The most beautiful resort I’ve stayed at yet! I loved how calm and peaceful the whole vibe was. Went here with my husband, and was so sad to leave. Highly recommend!
Nishani
2024 年 4 月入住 2 晚
10/10 超赞
Marcela
与家人及幼儿出行
2024 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is the best hotel I’ve ever stayed at. The place is brand new, cozy and modern. The facilities were outstanding! It is as good of a stay as any luxury chain resort.
Getting there was easy enough since they provide their own Makani transportation, 18 min later we were welcomed at the property with a very cold beverage. We were upgraded on the pool chairs since the place was not busy and our room wasn’t ready
We stayed with kids and they loved it! We were able to snorkel on their beach. Kids wished we stayed there for the entire vacation.
My daughter got sick the night before we got there (too much sun exposure, I think since she got better right away) and the staff sent the property nurse. Everyone knew she was sick and offered to bring her tea/water/medicine etc. Even at night, the staff told me the guard of the property knew and will help in the worst case scenario, to take my daughter to Emergencies. Thankfully she felt better the next day and was snorkeling with dad all day
Everyone knew my name and welcomed me (by my name) every time I got a drink or food.
We came during the weekday and it wasn’t crowded at all! There are no vendors hustling on the beach, (anywhere you go in the beach, people will try to sell you things, be careful) However none of this happened on this resort. Relaxing here was amazing (no one was in sight)
The price per night was expensive, but if you pay for the day or 2 to come here, then staying the night is worth it especially if you are here
Marcela
2024 年 4 月入住 2 晚
10/10 超赞
Lauren
2024 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Love it beautiful place
Lauren
2024 年 4 月入住 2 晚
10/10 超赞
Genevieve
与配偶出行
2024 年 4 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Very happy with our stay would absolutely recommend.
The boat pick up situation was a little confusing as the tent they had indicated as theirs seemed to be occupied by a family spending the day at the beach… but when we returned it seemed like it was a specific tent for makani. Many people on the beach will ask you where you are going to try and get you in their boat… the makani crew all work makani shirts - we had them show us their pick up list so we could be certain it was the right boat.
Beyond that the room was incredible the private pool deck fantastic, staff very lovely and helpful and all common areas were gorgeous. Food was also really good and a la carte breakfast included was delicious. Very happy we chose to spend the last few days of our trip here.
Genevieve
2024 年 3 月入住 3 晚
6/10 一般
Yossi
与配偶出行
2024 年 3 月 23 日
满意:住宿条件和设施,清洁度
The property is on the secluded island by itself. No adult hotels or restaurants rooms are beautiful and dining room area. Very nice. He can only be rich by boat stuff barely speak English I would say no English so the only way to communicate is through WhatsApp.
Yossi
8/10 还可以
Timothy
2024 年 2 月 21 日
Timothy
2024 年 2 月入住 3 晚
8/10 还可以
Kristian
2024 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lækkert hotel i flotte omgivelser
Virkeligt lækkert hotel med en flot beliggenhed. Det er dyrt, men exceptionelt. Transport med båd fra Cartagena er med i prisen. Sød og venlig betjening fra personalet. Kan godt anbefales.