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Surestay Plus By Best Western Cebu City

2.5 star property
Baroque hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Surestay Plus By Best Western Cebu City, in Capitol Site's center, offers a free breakfast buffet and luggage storage. Minutes from Ayala Center, the on-site coffee shop is perfect for relaxing. Attentive staff provide insider tips for local experiences.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 313 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 221 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 2 Twin Beds, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 253 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 3 Twin Beds, Non Smoking

Premier Room, 3 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 3 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 305 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Minibar, in-room safe, individually furnished, desk

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
LED TV
Blackout drapes/curtains
Private bathroom
  • 299 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, individually furnished, desk

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 363 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

Minibar, in-room safe, individually furnished, desk

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

  • Sleeps 4

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for 3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 3
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About the neighborhood

Map
Danaque Building, Capitol Site, Cebu City, 6000

What's nearby

  • Mango Square - 7 min walk - 0.4 miles
  • Osmeña Fountain Circle - 7 min walk - 0.4 miles
  • Ayala Center - 3 min drive - 1.2 miles
  • Waterfront Cebu City Casino - 3 min drive - 1.6 miles
  • SM City Cebu - 5 min drive - 2.1 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 42 min drive

Restaurants

  • ‪Jollibee - ‬2 min walk
  • ‪STK Ta Bay! Sa Paolito's Seafood House - ‬3 min walk
  • ‪Bo's Coffee - ‬1 min walk
  • ‪Yakski Barbeque & Eatery - ‬2 min walk
  • ‪Carlo’s Batchoy - ‬2 min walk

About this property

Surestay Plus By Best Western Cebu City

Hotel near SM City Cebu
Ayala Center is located near Surestay Plus By Best Western Cebu City, which provides a coffee shop/cafe, a bar, and a restaurant. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and smoke-free premises
  • Concierge services, a 24-hour front desk, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 62 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs and separate sitting areas.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • 32-inch LED TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

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9.4 out of 10, Exceptional, 705 reviews
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The price is $78
Nov 18 - Nov 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 550 for adults and PHP 275 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1200 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 550 for adults and PHP 275 for children
  • Rollaway bed fee: PHP 1200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Cebu City
Surestay Plus By Best Western Cebu City Hotel Cebu City

Frequently asked questions

Is Surestay Plus By Best Western Cebu City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Surestay Plus By Best Western Cebu City?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Surestay Plus By Best Western Cebu City on Nov 18, 2025 start from $40.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surestay Plus By Best Western Cebu City?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Cebu City?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Surestay Plus By Best Western Cebu City?

Check-out is at noon.

Where is Surestay Plus By Best Western Cebu City located?

Located in Capitol Site, this hotel is steps from Cebu Doctor's University Hospital and 2.2 mi (3.5 km) from SM City Cebu. Jose Rizal Memorial Library and St Patrick’s Square are also within 10 minutes.

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Reviews

Surestay Plus By Best Western Cebu City Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.6

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 115 out of 180 reviews
Rating 8 - Good. 46 out of 180 reviews
Rating 6 - Okay. 12 out of 180 reviews
Rating 4 - Poor. 2 out of 180 reviews
Rating 2 - Terrible. 5 out of 180 reviews

Reviews

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Apr 2025

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful! The hotel is clean.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and there warm accommodations plus the very good breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Nice place & people , got a great time.
Stayed 6 nights in Mar 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with breakfast included which was very tasty. Staff are so helpful and friendly. Very clean and quiet. We enjoyed our 2 night stay here. Lovely reception area to sit and relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ken

Liked: Cleanliness, property conditions & facilities
This placecis awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very clean hotel with a great location (close to downtown Cebu City). The staff are incredibly helpful and friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and excellent staff. Breakfast foods it's so good. I will recommend this place to my family and friends.
Stayed 3 nights in Jan 2025

10/10 Excellent

John Elmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Hotel in Cebu City!

The hotel provided excellent service. Very prime location and new amenities. Also the price is absolutely very reasonable with free breakfast included. Thanks for the promotion. Keep up the great job!
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph Arquines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For almost 3 weeks we stayed we enjoy everything breakfast was very good everydays different menu. Thank you very much!
Stayed 20 nights in Jan 2025

8/10 Good

Ronaldo

Liked: Staff & service
Staff are courteous.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and facilities were excellent.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean place
Stayed 4 nights in Mar 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly but the shower doesn't have water
Stayed 3 nights in Apr 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great!!
Stayed 2 nights in Mar 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
The facility itself is very clean and accommodating. The staff was very professional and friendly.....and very helpful. I would recommend the Surestay and gladly stay there again when in town
Stayed 5 nights in Feb 2024

6/10 Okay

Stella

Liked: Staff & service
Breakfasts selection good. Needs improvement especially shower area. It gets flooded, clogged and overflows. Sink faucet needs adjustments as water coming out sideways. Housekeeping staff very attentive, thank you!!
Stayed 3 nights in Feb 2025

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Its good. Was a good stay. The room had everything you need
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff Very clean Room seemed larger than expected and good layout . Breakfast was simple and more to local taste but ok . Overall good location and very good value for money Yes we would come back
Stayed 2 nights in Apr 2024

10/10 Excellent

Sevant Day

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the sfaff are great very helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert and Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a few of these categories I would have put more then 5 stars. This place is the place to stay if you are in Cebu. The best hotel staff I ever had. Kind, courteous and extremely helpful. 7 stars out of 5
Stayed 4 nights in Jun 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Or room han no windows.. No coffee available or other drinks..For the price in the Philippines not normal..The hot water in the shower was luke warm..Stafe was great friendly and helpful..For the price i would expect a lil more per what u get at hotels at same pricing..
Stayed 2 nights in Feb 2025

8/10 Good

JEREMY

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Liked: Staff & service, amenities, property conditions & facilities
Food is good but it needs some improvement like it’s should be hot & no ice,
Stayed 3 nights in Feb 2024