Cool Vacations from $287

Everything was great and easy to be there for a nice night or two! I do not like the webcam check in, it just feels so much less connected. I know it works for the staff, but it’s an odd dystopian feeling! Staff was nice, room is good! Good price and area!

Unfortunately, this hotel was a major disappointment. The room was dirty and not up to the standard you would expect for the price. The parking situation is also a complete joke rude staff, confusing, inconvenient, and frustrating. On top of that, make sure you carefully check what you actually booked versus what you were charged for. I would strongly recommend reviewing your reservation and final bill before leaving. Overall, this was not the experience I expected, and I would think twice before staying here again.

It's not bad here, but definitely won't come back because of one thing: I got a frightening email the day I had to check in claiming my card on file was invalid and that my reservation was going to be cancelled within an hour. I was literally at LAX on shuttles, then a cab trying to get over to this hotel. I responded with multiple messages, called the hotel dozens of times and nobody responded. My card was never invalid. I checked in at the hotel just fine. It was like the message never happened, but the hotel definitely wrote that in a message sent through Expedia. They need to get better at answering their phone. Guests might think this place is a scam, even though it's not. It's a decent place to stay if you're not picky. But it's got the same problems as any motel - loud area, screaming kids, etc. I don't personally care, but I know other people will make a bigger deal of that. My only complaint is the hotel's failure to answer their phone and communicate better with guests if they threaten to cancel a reservation and not even help the guest figure it out.