El Chaco Vacations from $414

Well kept, authentic and well decorated. Excellent location. Nice staff. Super clean and spacious room. Would def stay again

Clean roon, lovely hotel details, very helpful staff. We saw them set up a beautiful wedding event.

We stayed here for two nights. It was just ok. Don't expect anything over the top considering how much you're paying. Breakfast is traditional Ecuadorian food. The hotel is close to all the downtown festivities and shops and is directly across the street from the city's main waterfall. We stayed here the weekend of Palm Sunday. The city was crazy with people, especially outside of the hotel. So, if you stay here that particular weekend, be prepared to be awakened very early (4am) in the morning with hundreds of people who have come to bath in the hot pools and waterfall.

Loved the location just 1 block off the main square. The room was huge and comfortable with lots of electric outlets. The security guard was helpful, made us feel very secure, and watched out for the guests. Even helped us confirm that the Uber driver was who he said he was as the license plate did not match the app. Breakfast was good and the hours were long. Bar was cozy and they gave us a coupon for a welcome drink. The hotel reached out to us in advance and offered to arrange private transfer from airport to hotel which we took advantage of. Nice that we did not need to do the research ourselves. The driver was waiting for us at airport exit with our name on a panel. Paid in cash (it was about $50 USD I think) as he did not accept credit cards. Bathroom amenities could have included body lotion - at altitude the air is very dry and for a hotel of this caliber I expected to have some in the room. I would highly recommend this hotel.

Casa El Eden was perfect. They have thought of everything. The room was meticulously clean, the building is beautiful, but the best part was Mario and Blanca who made us feel like family the moment we walked through the door. We wish we could have stayed longer. Next time! And. Make sure you get to the rooftop patio…!