7.4/10 Good! (450 reviews)
It is sad to see what was clearly once a good-quality hotel so run down. There was no staffing at the reception desk (though the phone was picked up promptly), an inoperative lift leading to guests being taken up the (very unclean and dilapidated) back stairs to their rooms, and poor or non-existent communication both in terms of signage within the building and information about services available (as far as I could tell, there were none). All for the princely sum of £240 per night. The staff I did see were very helpful and friendly, but the operation as a whole does need some serious attention.
Reviewed on Nov 4, 2025