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The Windmill

4.0 star property
Inn in Hartlepool with a coffee shop and a restaurant

Choose dates to view prices

The Windmill offers a peaceful garden, a convenient coffee shop, and an on-site restaurant serving all daily meals. The bar provides evening drinks. Guests appreciate the in-room WiFi and the staff who consistently make positive impressions.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite

7.6 out of 10
Good
(18 reviews)

Highlights

Heating
TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Ensuite (Honeymoon Suite)

Room, 1 King Bed, Ensuite (Honeymoon Suite) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Ensuite (Honeymoon Suite)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Ensuite

Highlights

Heating
TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
Dalton Piercy, Hartlepool, England, TS27 3HN

What's nearby

  • Summerhill Country Park - 7 min drive - 3.7 miles
  • Seaton Carew Beach - 14 min drive - 6.8 miles
  • Durham University - 22 min drive - 19.0 miles
  • North York Moors National Park - 31 min drive - 26.2 miles
  • St. James' Park - 40 min drive - 38.8 miles

Getting around

  • Billingham Station - 10 min drive
  • Durham (MME-Teesside Intl.) - 23 min drive

Restaurants

  • ‪The Golden Lion - ‬7 min drive
  • ‪The White House - ‬6 min drive
  • ‪Subway - ‬11 min drive
  • ‪Rossmere - ‬10 min drive
  • ‪Sambucca Windmill - ‬17 min walk

About this property

The Windmill

Upscale inn
You can look forward to a terrace, a coffee shop/cafe, and a garden at The Windmill. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Coffee/tea in the lobby, a front-desk safe, and smoke-free premises
  • Tour/ticket assistance, wedding services, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Windmill include amenities such as free WiFi.
Other amenities include:
  • Bathrooms with bidets and tubs or showers
  • Electric kettles, heating, and daily housekeeping

Similar properties

Bar (on property)
Best Western The Grand Hotel Hartlepool
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
7.4 out of 10, Good, 309 reviews
$54 nightly
The price is $65
Jan 4 - Jan 5, 2026
Total with taxes and fees
Best Western The Grand Hotel Hartlepool

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Windmill Hartlepool
Windmill Inn Hartlepool
The Windmill Inn
The Windmill Hartlepool
The Windmill Inn Hartlepool

Frequently asked questions

Is The Windmill pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Windmill?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at The Windmill?

Check-out is at 10 AM.

Where is The Windmill located?

Situated in Hartlepool, this inn is 1.1 mi (1.8 km) from Summerhill Country Park and within 3 mi (5 km) of Summerhill Visitors Centre and Ward Jackson Park. Victoria Park and Museum of Hartlepool are also within 6 mi (10 km).

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The Windmill Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 94 out of 363 reviews
Rating 8 - Good. 121 out of 363 reviews
Rating 6 - Okay. 77 out of 363 reviews
Rating 4 - Poor. 44 out of 363 reviews
Rating 2 - Terrible. 27 out of 363 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant
Stayed 1 night in Jul 2025

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value and restaurant was excellent and very busy
Stayed 1 night in May 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit dated but very clean and tidy. The bathroom needed updating.but that was very clean too. The towels wree very good quality, overall for the price we paid it was ŵorth it.
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Disliked: Amenities, property conditions & facilities
The bedroom was very clean. Bathroom needed lots of tlc - especially the mirrors but it all worked. Only three (poor quality) pillows - it’s a double room, surely 2 pillows each! There were two teacups, one very big one very small. Only one milk supplied. Kettle had water in it. No-one on reception - had to go and find someone in the restaurant. Staff and restaurant were lovely.
Stayed 1 night in Aug 2025

6/10 Okay

Craig

Liked: Staff & service
First room had issues however quickly sorted and swapped into a new room. For £60 it was as expected - ok for a business type stay but not somewhere to stay for a romantic break...
Stayed 1 night in Jul 2025

10/10 Excellent

Jethro XC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Italian restaurant and rooms are immaculate!
Stayed 1 night in Sep 2024

4/10 Poor

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

Not a good experience. Woken at 3:30 am by someone trying to get in to our room and then the next night by fire alarm at 3am. Pillows wore about 1 inch thick and no extra ones in room. No bed side light. Black mould in bathroom. Car park of a good size with well sized spaces.
Stayed 3 nights in Aug 2025

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location just oa19 good food menus r reasonable prices rooms good sieze
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busy vibrant restaurant great food

Great restaurant & food, busy vibrant restaurant & very efficient staff, nice garden area … I love staying there
Stayed 4 nights in Aug 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The manager Michael was friendly and very helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great experience, food was first class.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great restaurant

Excellent vibrant restaurant, staff were very good. Food was excellent with a wide range of steaks, pizzas are fresh made fish dishes surf & turf, muscles & king prawns etc. Really efficient staff I was impressed 👍
Stayed 2 nights in Aug 2023

10/10 Excellent

John

Good all round service but no breakfast
Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Windmill hotel

Staff was very friendly & helpful plenty of choice to eat in the restaurant, down sides there was a work station in the room but no chair to sit on to work, TV was very hit and miss it is free view and most of the channels didn’t work toilet roll was just placed on the top of the holder which is very lazy by housekeeping. Bed had sharp wooden corners on it which I caught my shin on 3 or 4 times I’m sure it would be easy enough to make the corners round instead of sharp
Stayed 1 night in Mar 2025

6/10 Okay

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean alltho the noise of traffic from A19 was noisy would benefit from triple glazing . No breakfast that was a little disappointing
Stayed 1 night in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I think its my 3rd visit to the Windmill The floorboards are creaky, the phone signal is really awful. (But that does have a positive, no disturbances) Its a lovely little place to stay! The staff are fantastic. It's spotlessly clean. The restaurant is great, too much choice and very, very tasty. Although it's right on the A19 its peacefully quiet. A cracking little place that's quirky and does exactly what is says on the tin. Cheap n cheerful 😊
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort

Recent Stay

Awful hotel, how this can be advertised as four star is shocking. Restaurant side of business was reasonable and busy but the accommodation is clearly lacking
Stayed 1 night in Sep 2023

8/10 Good

A

Liked: Cleanliness, property conditions & facilities, room comfort
Overall the stay was good however just a couple of points 1: had to wait at reception although the restaurant was busy; 2: couldn't fill the kettle from the sink had to use the bath; 3: lack of extra pillows only one extra we did ask but non given and 4: coat hangers in the wardrobe Excellent food in the restaurant and all staff were very friendly and polite
Stayed 1 night in Jan 2024

6/10 Okay

Mark

Liked: Staff & service

Cheap and cheerful hotel.

Very basic hotel next to dual carriage way so noisy. Restaurant at hotel was very good (Sambuca chain of restaurants) … but didn’t do breakfasts. Room was cold and central heating not working but the staff quickly brought a heater to my room. Cheap and cheerful hotel.
Stayed 1 night in Sep 2023

6/10 Okay

Joanne

Liked: Cleanliness
Great budget hotel - it was clean and tidy but little things like ripped towels, the heating wasn’t working so we had a fab heater but that was noisy. The cups are thimble size, nice mugs would be better. The bed was clean but not the most comfortable. Great budget stay and perfectly adequate for our needs.
Stayed 2 nights in Nov 2023

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities

The Windmill Hotel

Arrived to no receptionist and had to ask in the restaurant. Found out they don’t serve breakfast anymore even though it says in info that it does. The rooms are very tired but clean enough, there were 13 plug sockets so can’t complain about that and there was no milk on the hospitality tray. Evening meal was fantastic but felt a little rushed.
Stayed 1 night in Sep 2023

6/10 Okay

Amy

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The restaurant was brilliant. Beds comfy. Unfortunately there was black mould on the ceiling. And there was some sort of drainage outside the window so it wasn't the best view and smell. The price was very reasonable though so I guess you get what you pay for.
Stayed 1 night in Oct 2023

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid the hotel at all costs

The food in the restaurant area is reasonable, good price and portions. Some staff have a poor grasp of English. The location attracts a lot of lower-class people, for some reason (probably the food portion size and prices). The hotel itself is grim to terrible. I would not recommend this as a suitable location for someone on a business trip, unless your business is dealing drugs, in which case it's perfect. Especially for those rendezvous where you need to move suspicious packages between vehicles in the car park, avoiding the undercover police officers and observation/evidence gathering cameras (which there must be, judging by the clientele). Someone tried getting into my room in the middle of the night, and I noticed the handle was damaged in the morning. The beds were not made, and shower soap was just shampoo. When I came back to my room in the afternoon, the door to my room was slightly ajar; someone had been in and not closed it properly (I suspect housekeeping; however, there was not much housekeeping done). It was a good job I had taken my valuables/laptop, etc, with me, else I suspect this would have gone. There was no point making any complaints as I felt it would fall on deaf ears and nothing they hadn't heard before. My fault because you pay for what you get in life, and for £50 per night, I only have myself to blame...... never again
Stayed 2 nights in Jul 2025

4/10 Poor

Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First given a room with either chocolate or something trodden into the carpet. I then was given another room no towels no lamp no shower gel ect. Only a almost empty liquid soap , toilet had never seen bleach. The unmanned reception had the phone ringing constantly on loud speaker even woken early hours to the phone constantly ringing. Never again. However the restaurant food was absolutely spot on , absolutely brilliant. I'd definitely go back for food but not to stay over.
Stayed 1 night in Mar 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When you check in let customer know where to find staff or have a bell . Don’t advertise free WiFi as you don’t get it . (Room 9 ) Move the skip to the end of the carpark not as your view from your room also clear all the rubbish around . Mattress does not cover the frame and you keep basing your legs against the wood . Your reception area needs a good clean and sort out . Posters saying due to Covid 19 we don’t do breakfast . Just say we don’t do breakfast now . The only good part was the staff . Very frendly and helpful especially the lady checking us in
Stayed 1 night in Aug 2024