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"Very friendly staff, beautiful landscaping, lake view, we will certainly be back."

"Made a quick last minute trip into Orlando and they were very accommodating for us!! Would definitely return. "

"Clean and nice rooms. Very friendly staff especially at the breakfast area."

"The property was extremely well located for our purposes."

"Absolutely love the room, soo spacious and clean. "

"My room was very spacious and clean. The staff was very attentive and kind. I came for a concert at Kia Center and it was such a convenient location. Great amenities and food options."

"The service was excellent but it seems obvious they operate on a skeletal staff. There is nobody assigned to the little store inside. You have to go to the desk clerk ( who is also the manager.) The bartender is also the food server and busser in the restaurant. There is no concierge nor baggage porters. I realize it is low season, but for a higher end hotel, it really felt sparse. I saw almost no other customers. The room was dirty! I found party remnants in the room ( a party streamer/confetti) and there was tape all over the windows inside. The window itself is filthy. The bed was lumpy. Hardly slept and awoke with a backache. The restaurant food is pretty good actually. They were out of some menu items however. I think overall this was a vibrant, active hotel, maybe 20 years ago. But it seems VERY TIRED now."

"Hector at the help desk was very helpful and friendly. "

"The room was immaculate. The staff was very friendly and knowledgeable and the area immediately around the hotel is amazing for walk ability, and restaurants."