Such a wonderful safari resort for families. We stayed two nights and it was wonderful. Very clean and attentive staff. Food options were great and our child with a wheat allergy had plenty of options. My wife enjoyed the spa and the kids enjoyed the play area. We will definitely be back again and only stay at Serai.
Sanjay
2023 年 12 月入住 2 晚
10/10 超赞
CHAKRAVARTHI RAJU
与家人出行
2023 年 8 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Staff, ambience, view!!
CHAKRAVARTHI RAJU
2023 年 8 月入住 2 晚
6/10 一般
Ashish
与家人出行
2023 年 7 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
This is our 2nd time at Serai Kabini. The service is as good as ever! Special mention to Mr Chamraj, a naturalist who works at Serai! Our main intention of visiting Kabini is to spot the big cats! Although we did not spot the Tiger we did see the leopard on our last day with Mr Chamraj leading us. Pls ask for him always… he is our lucky charm 😃
Such warm hospitality by everyone else too! The bf buffet spread is quite good. Hot dosas n eggs being served. A nice touch was the free cycles provided to ride from reception to the rooms.
The only issue we had was the AC in our room was not working. We buzzed the reception and someone came to service it a couple of times but it was still not working. Hope they fix it soon.
Ashish
2023 年 6 月入住 1 晚
6/10 一般
Rekha
与家人出行
2023 年 2 月 19 日
满意:员工和服务
For a safari lodge it’s ok
Rekha
2023 年 2 月入住 1 晚
10/10 超赞
Kshetrajna
2022 年 11 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Kshetrajna
10/10 超赞
Viswanath
2022 年 10 月 11 日
Viswanath
2022 年 10 月入住 2 晚
2/10 糟糕
Shivani
与配偶出行
2022 年 8 月 7 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Terrible Location - I booked the hotel thinking its a wildlife resort, after looking at the pictures and description on hotels website... but this is a hotel located near the river the Jungle is far from the hotel location
Rooms - Hotel rooms are very very small and does not offer amenities or any specific service when compared to the high price they charged for the room, its a very very average budget category property charging rates of a luxury hotel or a 5 star, just exploit the customers as there are not many options in this location. Very very bad product does not deserve the price they charge
Rules at the hotel - BF, Lunch timings are 2 hours each, pre and post these timings as per the staff only Sandwiches or pizza will be served and since the hotel is in a remote location you will not have any other option to eat
Food Quality - They charged price of a 5 star resort approx Rs. 1000 for a pizza and served a Pizza made on Pizza Base bought from a cheap local grocery store, cheap processed cheese and tomato ketchup - even a road side stall will do a better quality product as compared to their food
Staff - The Sales Head of The Serai Group is very very rude and ill mannered person, we made a request and he started shouting on my wife
Book only if you have money to waste
Shivani
2022 年 8 月入住 2 晚
10/10 超赞
adithya
与配偶出行
2022 年 1 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing property amidst nature. The staff are very helpful and friendly. Special call-out to the Property Manager Salim and also Lohit from the restaurant
adithya
2022 年 1 月入住 3 晚
10/10 超赞
Madhuri
与家人出行, 团体旅客
2021 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Madhuri
2021 年 12 月入住 1 晚
8/10 还可以
Rituparna
与家人出行
2021 年 4 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This was our first break after lockdown and we couldnt have chosen a better place. We felt comforted and safe at the same time. Will go back soon.