Idilio Hacienda Club Tours

The most beautiful hotel and wonderful staff! They were all so gracious and accommodating! I was nervous as this was our first trip to Mexico city and our Spanish is not the best :) But the staff spoke excellent english. The breakfast and restaurant in general were out of this world. The building was originally constructed in 1537 which blew my mind. The room was modern and high end. The only 4/5 stars item was not about the hotel, but the street it was on. It is on a very busy turn around street that is only one lane, but has 2 ways of traffic, so picking up a uber up front was difficult and required some spanish to help the driver figure out where to go. And it is a metro right there, so there were a lot of people loitering and a lot of police, but it did not feel unsafe, it is just something to be aware of. We would 1000% stay there again! We would just walk to the end of the block to order an uber :)

We were warmly greeted by the bell man who removed the zip ties on our luggage and took it to our room. The 24 hour cafe is nice. The entire staff was very friendly and helpful. We enjoyed our stay here very much.

Very nice,clean,very helpful .food food