长兴岛度假短租

“Place looks exactly as pictured, and host is so helpful. Really close to the Bund! We were short on time this trip, will come back to explore more next time”

“decent family room”

“可以，推荐。”

“.”

“客房整潔：基本上好乾淨衛生，冇塵。 職員：好有禮貌、好有耐心、好專業。 早餐：大堂有餐廳，但係我冇試到，評論唔到。 廚房：我訂嗰間房係有廚房嘅，有雪櫃、微波爐、電磁爐、洗手盆、洗衣機，基本齊全。我最鍾意洗衣機因為可以隨時洗衫。”

“Fantastic condo on the 17th floor with great views. Corrinne was very helpful/patient with our issues with the unfamiliar washer/dryer combo. The front desk clerks even came up to see if they could help. Very close to the 14 metro and was able to get everywhere in town. As a side note: it takes almost 3 hours to dry a load of laundry so plan accordingly. And if you like hot showers you’ll have to turn the right knob towards you past the 37 C mark and run the water for about 10 minutes before it……

“作為洲際的Vignette Collection旗下酒店，我原本抱有很高期待，尤其在預訂備註中已特別強調「清潔衛生」是我最重視的事項。但這次入住體驗遠低於期待。 最嚴重的問題是浴室衛生。浴缸、牆面、瓷磚接縫及淋浴區的矽膠嚴重發黑、開裂、發霉並多處剝落；Hansgrohe花灑中心螺絲嚴重生鏽，積滿厚厚的水垢；AXOR浴缸龍頭也有明顯水斑和污漬。這些衛生問題讓我感到不安和擔心。此外，電視後方積塵嚴重、沙發有線頭、冰箱有鏽跡、餐具有水痕等細節，也影響了整體體驗。 入住時前台服務也令人失望。接待員的名牌是倒過來的，只確認了入住天數，沒有確認我要求的高樓層、非後方房間等細節，也沒有告知泳池正在維修，更沒有主動介紹酒店設施。 發現房間問題後要求換房，後續向值班經理和客房主管說明真實原因時，對方沒有表現出真誠的歉意還會說出是人手問題而導致，也完全沒有提出任何補償或後續跟進。 希望酒店管理層能認真重視這些問題，徹底改善客房衛生標準、員工服務態度及投訴處理機制。否則很難讓我再次選擇入住。”

“多次居住，一樣服務態度很好”