Kent Valley Ice Center Tours

There were no adjoining rooms and no one told us ahead of time

Staff were outstanding, beautiful property, great food

We checked in on a Saturday evening and was greeted warmly by Brian. We had originally booked a 2 bedroom suite with a king/queen room as we were traveling with my mom. Brian stated that after a walk through they were unhappy with a few things in that room and offered us 2-1 bedrooms instead we agreed and left the property after receiving keys to charge our car. Upon arrival we went up and realized our bed was a queen and went and asked about a king room as it is more about comfort then our size. Brian very happily moved us and the room was clean and git settled for the night. We used the extra blanket in the hallway and it was definately needing replaced as it had holes in it(called after checkout to let them know). We had all the kitchen supplies we needed for a short stay but was surprised there was no baking pans and a large skillet woulf have been nice. I used the gym and there was confusion about how to access it and the morning staff had just started so was unaware of the code. One treadmill didnt work at all and after running a few minutes it started catching on something so jumped on the elliptical which worked fine. We got in after our day activities for the day and asked for a dishwasher pod which we were given promptly by Brian only to discover our dishwasher was broken. At that time we also requested a late checkout and was happily granted one. The next morning we had the maintenance man cop knocking our door at 10:40 asking us if we were checking out 11 or ext