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"Everything was great! Room and pool were clean."

"Our stay at Excellence El Carmen was nothing short of phenomenal. From the moment we arrived, we were greeted with warm smiles, a refreshing welcome drink, and a level of service that set the tone for a truly unforgettable vacation. The resort itself is stunning—modern, elegant, and immaculately maintained. The main pool was beautiful and abundant, and the beachfront is pristine with soft sand and clear water. Our suite exceeded expectations: spacious, stylish, and sparkling clean, with a comfortable bed, a luxurious bathroom, and a private outdoor space that made the experience feel extra special. The daily restocked mini-bar and excellent housekeeping were a great touch. The dining options were truly impressive. From delicious breakfast buffets to incredible à la carte dinners, every meal felt fresh and thoughtfully prepared. The variety is fantastic—steakhouse, French, Italian, seafood, Asian—and we genuinely enjoyed every single restaurant we tried. What truly sets Excellence El Carmen apart is the staff. Every employee we interacted with went above and beyond to make our stay memorable. The service felt personal, attentive, and consistent throughout the entire resort. "

"The food was incredible, with plenty of restaurant options to choose from. The staff was always kind and eager to help. Reynaldo, our concierge, truly made our stay exceptional—he went above and beyond to organize activities for my birthday and made the entire experience unforgettable. Highly recommended!"

"He viajado en dos ocasiones a RD y es una lástima que no tengan música tipica o actividades que representen la cultura del país. Ni tan siquiera la mûsica en la piscina. Pero todo lo demâs excelente."

"Returning customer. "

"The staff very friendly "

"Excellent "

"My wife and I took our honey moon here. From the great staff, great rooms, great food to the beautiful beaches and pools. It is an amazing resort with plenty to offer, highly recommend!"

"Rooms were clean, staff were friendly. Seen complaints about the rooms smelling musty which was true only at the start and went away after a day (seems unavoidable with how humid it is). Team blue was outstanding always bringing great energy, thank u Barbie + Jorge + others. "