Maya Adrenaline Tours

Best hotel with great staff and great rooms

Well… I was there 2 weeks and The staff A+. Helpful and sweet. The bed A+ in comfort D- sheets. Sweating all night, but that is partly due to them shutting the ac off in the middle of the night. You can turn it back on but that means I woke up every night after 3:30 literally soaked, wet bed sheets and all to turn it back on. So 💩 sleep. The beach was piled with seaweed, I could have gotten over that if maybe the pool had more privacy. At 1st glance you will be impressed but upon examination it was semi- dilapidated. Stains on the white curtains, buckling patio boards. Etc. which again I could have overlooked if not for the ac and lack of warm water. Daily cold showers really blow. The water was not even on when I 1 st arrived, that took a few hours and by then I missed the activity I was going to. Messed up my whole 1 st day. 🚕 are starting at 35 usd just to go anywhere at all. So rent a car or ya… oh and food takes forever and is mostly mid for the price but I only tried a couple things. Oh and this is petty but a man definitely designed this space. No bidet, no removable shower head and 💩 lighting for vanity. So ya in all, I feel catfished. This is not whatever stars it claims. I feel bad telling the truth bc staff was so nice but ya. For like 120 less a night I would have been like ok ya.

Our first trip to Tulum was unforgettable thanks to Sana! The hotel is located right on the beach—we literally stepped out of our room and were on the sand every morning. We stayed in an ocean view plunge pool room with direct access to the beach and bar, which made everything super convenient. The Mediterranean design throughout the property is stunning, and every detail was thoughtfully done. Huge thanks to Jonathan and Anda for being so helpful with food spots, local recs, and even arranging a rental car delivered to us. All the staff were friendly and made sure we had the best experience. We’ll definitely be back and staying at Sana again!