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"Very friendly staff and great customer service "

"Very busy hotel, but run efficiently!! Rooms are dated. But within walking distance to the Tokyo Dome where we saw a fun baseball game! I’d stay there again"

"I had a great stay at Keio Plaza Hotel in Shinjuku! The room had an incredible view of Mt. Fuji (on clear days) and we could also see the Tokyo Metropolitan Government Building’s light show at night, which was such a cool bonus. The location is super convenient — really close to metro lines, tons of shopping, and all the nightlife Shinjuku has to offer. It made getting around and exploring Tokyo really easy. Breakfast was excellent with a nice mix of Japanese and Western options. Whether you’re into traditional Japanese breakfast or prefer something more familiar like eggs and toast, they’ve got you covered. The staff were also amazing — really friendly and helpful the whole time. You can tell they take pride in their service. Definitely planning to stay here again next time I’m in Tokyo. Highly recommend it! "

"Walkable and nice area"

"I like that our room was large and accommodating. We wasn’t sure where the air monitor was, but someone quickly came by to show us. We easily got a taxi downstairs with the help of the hotel staff. We were able to easily access eateries all around us."