“Just needed a place to sleep overnight, so we were not expecting much. The clerk was friendly enough, but not impressive. We were given keys for our door that was just a few doors down from the office. The keys did not work, and one was stuck in the lock. We had to go back to the office and the clerk followed us back. My husband had been able to get the key out, but the clerk just put a code into the keypad---that was also on the door. So the door was open, but we had no keys and no code……