Red Buttes Observatory Tours

This hotel is a joke. I called ahead to let them know I would be arriving late because of my flight. I was told to call when I arrived and someone would come check me in. When I got there, I called and someone came to check me in. I stayed for four days and never saw a single employee working at the hotel after check in. At one point, they even ran out of water in the lobby. I had to call the main hotel number from my own cell phone because their phones dont work just to get someone to address the issue. The complete lack of staff and basic hospitality was incredibly disappointing. I understand that some hotels operate with limited staffing or automated check-in, but guests should still be able to get basic assistance when needed. This is a safety issue. For the price and expectations of a hotel stay, this was unacceptable. My advice is to think twice before booking here. If you expect reliable on-site staff, basic amenities, and someone available to help when you need it, I strongly recommend choosing another hotel. I would not stay here again, and I would caution others against doing so.

Broken shower knob in tub - beds clean comfortable- in need of cleaning and paint- nice staff