"The hotel was so clean, we enjoyed our stay. The restaurant buffet seafood dinner was amazing, we thoroughly enjoyed our stay, staff were very friendly, would highly recommend to anyone."
"Wonderful place to stay in Penang. Great food options in the hotel and also nearby. Easy walk around the top of Penang and nice to be just out of the busier centre.
Lovely rooms and decor throughout and the pool was superb.
The staff were super friendly and helpful, especially in the restaurant. "
"The hotel itself is very modern and located very centrally. However the walls are paper thin which makes for an extremely noisy stay. They also make you leave a 50RM deposit which is very annoying as i was flying to Singapore after my stay resulting in having a 50RM note in my wallet on the way to the airport. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
During your trip to George Town, you can do some window-shopping at Gurney Drive. While in this relaxing area, you can savor the top-notch restaurants.
During your visit to Kampung Sungai Nibung Besar, you can enjoy retail therapy at Queensbay Mall. Wander the beautiful beaches and seaside in this relaxing area.
If a restful vacation is part of your travel plans, Ferringgi Beach might be the perfect place to seek out during your trip to George Town. Stroll along the seaside in this relaxing area, or check out its top-notch restaurants.
"2 big standouts: Subbiah and his Team 2622622 in morning buffet breakfast over 3 consistent breakfast days took care of breakfast like it was his own hospitable establishment. Professional caring very hard working, gracious, 100% on the ball, make the whole experience top class. The food the drinks everything was crazy awesome. Kudos to this man and the team that brands this Shangrilla establishment.
2nd highlight was the reception manager on that day Keven who helped us on check in to help us with even our expedia booking converting our stay for 3 people to 2 people as my 80 yo mother in law got sick couldn't come and came up with using his discretion to throw in breakfast with Subbiah's team.
we will come back to Jen hotel again when we come back to Penang and hope to see Subbiah again.
By the way, subbiah never approached us, we approached him to tell him how good we thought he was and wanted to know how to provide a review.
Thank you all incl the room cleaning staff at 908.
"
"You have a staff member called Aslin, from the moment I arrived he is asking for more money than the service actually costs. 40rm for taxi grab service is 10rm
"
"Loved the welcoming drink and 'freezing' cold towel to cool us down at the reception when we checked in. Room was very spacious and clean. Also appreciate the complimentary teas and coffee. We only drink coffees in the morning and we stayed 3 nights but there were only 2 pods so we had to ask for more for the next day. Everything else was great.
Appreciate that they offered free shuttle to a few places of interest.
Staff was very friendly & helpful. "
