“Friendly staff, but we did have two issues. On check in we provided passports etc, but then were expected to hand to a porter as the receptionist had not been able to complete info successfully the first time.
Upon check out we were asked to pay for the booking as well as the city tax, when we had already paid the booking online. The hotel is clean but dated by British standards. It’s very pleasant but like stepping into an upper class 80s hotel with all the swags and tails of Laura Ashley! ”
