哈斯彼托角

The hotel is in a really good location, is fairly clean, the breakfast buffet is really nice and the rooms are fairly clean and comfortable. However; I felt a bit disappointed that the hotel management wants to just focus on making money. I stayed here for a entire week and I told them that on my last day, my flight is later in the evening and if they could allow me to check out a bit later in the afternoon. They flat out refused and asked for $100 to let me check out at 4 pm. That tells me that it wasn't a availability issue because they were willing to let me stay till 4 pm for a extra $100. This is bad business. If I stayed for just a couple of days, that would have been a different story. I stayed at this hotel for a full week and paid around $1000 for my stay - showing some courtesy to the hotel guests and allowing them to checkout a bit later goes a long way to build goodwill and earn more business.

Check in 時間等了超過1.5小時。半夜被酒店送餐電話吵醒