Ragusa Superiore Tours

The room was comfortable as was the bed. The breakfast was wonderful with plenty of options and the view from the outdoor terrace was beautiful. We would stay here again.

Location is top notch, close to all shops and was nice. Check in was seamless and communication was ok. Room was clean and had a nice view. Staff are generally friendly. Other reviews were correct, it feels dated. There was very obviously little maintenance done over the years… The safe didn’t work. There was no ironing board, only an iron. The mini fridge smelled and didn’t look like it was maintained. AC stopped working halfway through the night. It also felt stuffy in the room, like the air handlers hadn’t been cleaned. You can visibly see the finishes throughout the facility hadn’t been cleaned much. When we arrived there were no coffee pods for the coffee machine: there was space for 4 in the drawer. When we called reception to ask for coffee, they gave us 2. After cleaning the room the following day they gave us only 1. Overall the stay was ok but you can tell there is little maintenance and corners are cut. It’s too bad because there is a lot of potential in this hotel.

Staff were lovely, very welcoming. Apartment was clean, well maintained and as advertised. Breakfast was lovely. Only issue for us was the need to taxis due to a lack of public transport and the walk into town wasn’t very easy. That being said we travelled with 2 children, 8 and 10