Río Sambú Tours

The hotel is in a really good location, is fairly clean, the breakfast buffet is really nice and the rooms are fairly clean and comfortable. However; I felt a bit disappointed that the hotel management wants to just focus on making money. I stayed here for a entire week and I told them that on my last day, my flight is later in the evening and if they could allow me to check out a bit later in the afternoon. They flat out refused and asked for $100 to let me check out at 4 pm. That tells me that it wasn't a availability issue because they were willing to let me stay till 4 pm for a extra $100. This is bad business. If I stayed for just a couple of days, that would have been a different story. I stayed at this hotel for a full week and paid around $1000 for my stay - showing some courtesy to the hotel guests and allowing them to checkout a bit later goes a long way to build goodwill and earn more business.

My room was dirty. There were no washcloths and there was some mold on the walls. We had a platform bed and the mattress didn’t extend the full width of the platform. You can see the mold in the box spring.

Black dirty beach with some horses leaving their excrements on the sand I will not stay there again. Expensive