We were disappointed with this stay. For US travelers, think older Hampton Inn.The pros: Great location. New A/C that actually worked. Nice to have a dedicated bathroom per person.Why you should stay elsewhere:The living room furniture is worn and uncomfortable — not enough seating for four people, and I have no idea where a larger group would go. Beds were fine, but expect one thin pillow per side. The bathroom faucet near the kitchen was barely attached to the sink; the kitchen faucet wasn't far behind. Attention to detail is low.The listing description isn't necessarily inaccurate, but the photos are misleading. The exterior shots vaguely suggest a second-floor unit facing a charming street. It's actually fourth floor, interior, facing a courtyard that will not be appearing in your Instagram feed. The balcony holds A/C equipment and looks out onto that same ugly courtyard. The lovely greenery in those photos? Still there — in old, partially melted plastic plant form. I flagged these issues with the host. She offered to address the hot water situation and took the time to tell us where the furnishings came from — though their origin is beside the point when they're worn out. Her response to the overall quality concerns was simply, "We're sad to hear that." That makes two of us. We were sad with our choice. The neighborhood itself is excellent — highly recommend it as a Rome base. Just be sure you're not also sad about your VRBO pick. Stay somewhere else.