Serfauser Sauser Tours

The Manager of the Front Desk - Martin is awesome!!!

Honestly, one of my favorite destinations and stays on a long list of places visited. Beautiful views, great spa facilities with use late into the night, and excellent staff. Our room was upgraded and it was simply amazing. The breakfast buffet was of top quality and restaurant served excellent meals. Bed was spacious and comfortable with a great morning sunrise view. Thank you so much for a short but amazing stay.

Great vacation spot for sporty activities but also wellness and zoning out. Overall a very good experience regarding accommodation and staff’s recommendations. Despite being a star graded Hotel and therefore classy audience, staff was impressively generous and human. Sometimes even got out of their way to provide a good experience. Breakfast was definitely the highlight and something we always looked forward to - rich in variety, healthy but good choices for sweet tooth’s, great choices for everyone really. Breakfast tables view of the lake is the surplus that matters. The barista experience could have been a bit better but really.. the cookies do make you forget that. Room was tidy and inviting. Although you’d want to spend time outside; chilling inside really was a pleasure. It’s been a bit hot with the sun shining onto the glass front and to be fair the bar was noisy at times but all is manageable. Hotel restaurants rarely are worth a recommendation but this one is for sure - what a blast of traditional Austrian dishes. Would book a table any time. Only downsides might really be the parking which on the other side is also super individual and depending on other hotel guests impressingly creative parking skills. Plus the sauna really could be hotter.