Find ski hotels & lodging in St. Lawrence Seaway, NY

"In several encounters, the staff were proactive and ultra-helpful. Kassia even read my requirement for stair-free access and rebooked my room accordingly. Unfortunately, there is no elevator to the second floor. The room was freshly renovated, with custom cabinetry and bathroom touches. The outlets above the hanging night stands were especially nice. However, the fridge was loose and a possible fall risk. The beds were too soft for my taste. The cleaner missed a little here and there -- some head hairs in the sink and spots on the central nightstand. I wiped it myself and all good. Easy fix. My biggest complaint is that the room lacked a desk for working. I wound up making a pillow table on one of the beds. All that thoughtful design skipped a major element. And there was room for it, too, so just a head-scratcher. Location-wise, it's downtown, such as that is. It has a sizable lot, patio with tables overlooking the river, and it's across the street from a bagel café', ice cream shop, and movie theater. Hard to be disappointed. The breakfast was very nice and featured fruits, yogurt, various milk types, cereal, breads, eggs, sausage links, and a make-your-own Belgian waffle station. I wish they had takeout containers to carry back to your room. Another guest helped me carry the paper plates. Overall, would definitely stay again."

"Good"

"Yes everything was very clean and the staff was pleasant "

"Wonderful, courteous staff "

"Clean rooms. Windows were drafty on the 6th floor and with a big wind storm the whistle noise kept us up most the night. The extra $50 pet fee came as a surprise. It would be great if the app had a feature that if someone is filtered to Pet Friendly that the surcharges are added so it’s more up front. "

"Perfect gor our dtay"

"The room was perfect, A/c was set at perfect temperature. Everything very well cleaned and stocked "