8/10 Good
Jonathan Leslie
Traveled with partner
Jun 16, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning, or particularly the lack of it, in the room and no improvement or feedback after our request for maintenance would be the primary gripe. Tried to read in bed and the "eco" turned the light out because there was no movement. All electric cuts off, including the limp ceiling fan, which gave us an uncomfortable airless room to sleep in.
We liked the full sized fridge in the room, though it didnt fit well in the cupboard that it was kept in. We liked that we could refill our water bottles from a fountain by the lift as the room water is not drinkable.
The view was initially disappointing but after getting used to it the cranes, cars and buses added another level of entertainment to the few passing boats.
The spa was very well priced for a hotel but the experience was "average" at best and rushed at the end. We were expected to relax in a through corridor and despite our couples massage room having showers we would not have had time to use them before they were knocking the door for us to leave. They ask lots of medical stuff and then dont read the form. My wife didnt get attention to the areas of her back she wanted and the male masseur totally ignored my warning that my toenail had ingrown.
The Restaurant offered a very good selection of food, though ice creams outside of the restaurant were charged. The Swimming Pools were ok, not very deep The outdoor jacuzzi (16 only) had most jets working. For smokers, note that the pool area is No smoking.
Jonathan Leslie
Stayed 8 nights in Jun 2024